Therapy Services | Waupun, WI - SSM Health
Physical Therapy • Waupun, WI
Clinic Type
Physical Therapy
Address
620 W. Brown St.
Phone
920-324-6544
community.benefits@ssmhealth.com
Opening Hours
7:00 AM - 6:00 PM
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades (via HCAHPS): 84% of patients gave a rating of 9 or 10 (7% higher than national average)
- U.S. News & World Report: 93% (willing to recommend)
- Apple Maps/Yelp integration: 80% (5 ratings)
Patients praise
- High patient satisfaction and recommendation rates consistently recognized in industry rankings
- Compassionate and attentive care from doctors, nurses, and support staff
- Effective diagnostic procedures and thorough listening to patient concerns
- Recognition as a CMS 5-star hospital and top performer in quality leadership rankings
Common complaints
- Reports of disrespectful staff and perceived lack of efficiency in the clinic setting
- Dissatisfaction with communication regarding care options and scheduling for physical therapy
- Concerns about follow-up care and management of medication interactions
"Absolutely wonderful care from moment one in the ER to all staff... Everyone from RN, CNA, PT, OT, Cleaning and Food Service staff was very kind, patient and helpful."
— LocalityBiz User Review"This place has become very disrespectful and they play on the telephone and do run around games instead of taking care of the patients..."
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SSM Health Beaver Dam physician offices to add therapy services | SSM Health — Dec 1, 2025
- Waupun Memorial Hospital among 277 top hospitals for patient experience | SSM Health — Dec 1, 2025
- SSM Health Waupun Memorial Hospital earns CMS 5-star rating - Envision Greater Fond du Lac — May 21, 2026
- SSM Health Hospitals Recognized for Excellence in Nurse Communication | SSM Health — Dec 1, 2025
- Two SSM Health Wisconsin hospitals named in Becker’s 2025 Top Recommended Hospitals list | SSM Health — Dec 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
More physical therapy clinics in Waupun
Back-in-Action Rehabilitation, S.C. is a private physical therapy clinic based in Fond du Lac, WI, offering comprehensive rehabilitation services including sports injury assessment and treatment. Although their main location is in Fond du Lac, they serve the wider community, including Waupun, WI. The clinic specializes in sports rehab, back and joint pain, and post-injury recovery, providing personalized, cost-effective care to help clients regain their physical potential.
New Medical Center (WAUPUN CHIROPRACTIC CENTER, S.C) is a small alternative medicine clinic and medical practice based in Waupun, Wisconsin. It operates two offices at 160 Gateway Dr, Waupun, WI 53963, and offers integrated care including chiropractic treatment, nutritional counseling, rehabilitation, and corrective exercise. Key details: - Industry: Medical Practices / Alternative medicine - Services: Chiropractic care, nutritional counseling, rehabilitation, corrective exercise - Contact: (920) 324-9899 - Web presence: Homepage newmedicalctr.com; LinkedIn page for the company - Workforce: About 2 employees - Audience: Primarily serves the United States (with some international traffic), mainly local to Wisconsin If you’re seeking an integrated, alternative medicine approach in Waupun, this clinic emphasizes combining chiropractic care with nutrition and rehab services.
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