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Clinic Type

Diagnostic Radiology (MRI/Imaging)

Address

Phone

17158472283

Email

schedule@openmriofwausau.com

Opening Hours

Evening and weekend hours (OpenMRI section notes convenient evening and weekend hours)

Services Offered

  • Diagnostic imaging
  • OpenMRI
  • Interventional radiology
  • Pain management
  • Women’s health imaging

Technology & Equipment

  • OpenMRI
  • advanced imaging technologies
  • high-tech imaging

Insurance & Payment

Pay my bill online, Pay-in-full, Insurance billed

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye / Google: 1.4 stars (Approximately 29-34 reviews aggregated across platforms)
  • Expected Healthcare: 1.4 stars (29 reviews)

Patients praise

  • Some staff members described as nice and accommodating when reached directly to resolve specific issues

Common complaints

  • Unexpected or delayed billing statements appearing months or years after service
  • Difficulties reaching the billing department by phone
  • Issues with online payment portals being inaccessible or malfunctioning
  • Perception of billing practices as scams or questionable due to delayed charges
  • Accounts sent to debt collection agencies without adequate prior notice or resolution

"This company is one of the worst my family has ever dealt with. My mom had cancer and had a scan... and nearly 1.5 years later... she received an unexpected bill... for the same procedure."

Birdeye review

"I do not owe this money, yet they have turned me over to collection. I seriously question their billing practices."

Better Business Bureau complaint

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Smart Scan Medical Imaging, LLC is a privately held radiology provider focused on MRI imaging, staffed exclusively by subspecialty-trained radiologists. Key details: - Services: MRI imaging across body, musculoskeletal, sports medicine orthopedics, head and neck neuroradiology, oncology, and vascular MRI. - Locations: 6 offices in Wisconsin, with operations in Eau Claire, Wausau (and other Wisconsin cities); open in Eau Claire, Wausau, and Madison. - Headquarters: Eau Claire, WI; presence in Northbrook, IL (and across Wisconsin). - Founded: 2023; Status: active. - Size and growth: 9 employees (recent growth), private ownership. - Funding: ~$2.8 million across 2 funding rounds. - Contact: info@myssmi.com; main phone numbers include (855) 694-3300. Relevance to your query (MRI Scan Center & Radiology Wausau): Smart Scan offers dedicated MRI imaging services in Wisconsin with subspecialized radiologists and multiple Wisconsin locations, including options serving the Wausau area.

VerifiedOnline bookingSince 2023
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VerifiedOnline booking

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