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About

Aspirus Health is a nonprofit health system headquartered in Wausau, Wisconsin. It operates 19 hospitals across Wisconsin, Minnesota, and Michigan’s western Upper Peninsula, and includes Aspirus Wausau Hospital in Wausau. The system provides a broad range of services including internal medicine care through its medical group and affiliated facilities. Key facts: - Location: Headquarters in Wausau, WI; main campus Aspirus Wausau Hospital serves as a major care center. - Type: Nonprofit health system (NGO/NPO). - Size: Approximately 1,986 employees; annual revenue around $164.6 million; growth noted year over year. - Services: Includes primary and specialty care via Aspirus Medical Group; internal medicine is part of ambulatory and hospital-based services. - Network: 19 hospitals, plus clinics and care centers throughout the region. - Contact: Main phone numbers and social media channels available on the Aspirus site.

Clinic Type

Internal Medicine

Address

2200 Westwood Dr, Wausau, Wisconsin 54401, US

Phone

(800) 283-2881

Email

jobs@aspirus.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Primary Care
  • Adult Medicine
  • Wellness Promotion
  • Prevention
  • Non-surgical treatment of adult diseases
  • Care for multiple coexisting illnesses

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report (Internists at Aspirus Wausau Hospital): 3/5 (25 reviews)
  • WebMD (Dr. Richard Bailey): 4.5/5 (6 ratings)
  • Vitals (Dr. Matthew Clark): 4.5/5 (2 ratings)
  • Birdeye (Aspirus Wausau Family Medicine): 4.4/5 (100 reviews)

Patients praise

  • knowledgeable and thorough physicians
  • effective communication and clear explanations of conditions
  • caring and helpful nursing and clinical staff
  • convenient scheduling and appointment availability for some departments

Common complaints

  • long wait times in ER
  • unpleasant or condescending office staff interactions
  • difficulties navigating online services and billing processes
  • perceptions of cold, rushed, or impersonal patient care
  • concerns about unnecessary testing or high charges

"One couldn't ask for a better Doctor. He knows what he's taking about. Has a sense of humor, answers all your questions, and if your not clear on them will explain so you understand."

WebMD patient review of Dr. Richard Bailey

"Office manager and one of his nurses are cold and condescending. They need remedial training in people skills. Dr. seeks to be accurate and thorough, but can be quite defensive if you question him too much, so know your place."

Vitals patient review of Dr. Matthew Clark

"I’m giving 2 stars because I actually really love my Aspirus providers, although my experiences have been very hit or miss. I’m currently seeing providers I’m happy with."

BBB review of Aspirus Wausau Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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