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About

ENT & Allergy Associates, S.C. is a North Central Wisconsin ENT and allergy/immunology practice based in Wausau, with four offices in the region. Founded in 1969, the privately held group provides comprehensive ENT care for adults and children, including allergy and asthma treatment, audiology services, and hearing aid support, all under one roof. They emphasize a collaborative, patient-centered approach and accessibility via multiple clinics, including satellite locations. Key details: headquarters at 512 S 28th Ave, Wausau, WI; phone 715-847-2021; services span ENT, allergy/immunology, audiology, sinus and asthma care; no referral needed for care.

Clinic Type

Otolaryngology (ENT)

Address

512 S. 28th Avenue, Wausau, Wisconsin 54401

Phone

715-847-2021

Email

Opening Hours

Monday - Friday 8:00 a.m. - 4:30 p.m.

Services Offered

  • Ear Infections
  • Ear Tubes
  • Hearing Loss
  • Ringing in the Ears
  • Speech Delay
  • Ear Pain
  • Sinusitis
  • Nasal Fractures
  • Deviated Septum
  • Sinus Surgery
  • Snoring
  • Adenoidectomy
  • Tonsillectomy
  • Thyroid Surgery
  • Swallowing Difficulty
  • Voice Disorders
  • Hearing Center Audiology
  • Prescribe & Custom Fit Hearing Aids
  • Repair & Adjust Hearing Aids
  • Perform Diagnostic Hearing Tests
  • Perform Balance Tests
  • Design Hearing Conservation Programs
  • Perform Newborn Hearing Screenings
  • Provide Custom Ear Protection
  • Cochlear Implant Surgery

Insurance & Payment

Walk-in care, Same-day care appointments with a specialist, Call for appointments, Payment options page linked, CareCredit

Languages Spoken

FAQs

What services does ENT Clinic offer?

ENT services including ear, nose, throat care and related procedures; hearing center/audiology; cochlear implant surgery; walk-in care at Stevens Point location; new Stevens Point location opening 2026.

What are the Wausau clinic hours?

Monday - Friday, 8:00 a.m. - 4:30 p.m.

What is the Wausau clinic address?

512 S. 28th Avenue, Wausau, WI 54401

How can I contact the Wausau clinic by phone?

Call 715-847-2021

What payment options are available?

CareCredit is available for healthcare financing.

Is telehealth available?

Not specified on the page.

What insurance plans are accepted?

Not specified on the page.

Do you have any awards or accreditations?

Not specified on the page.

Do you offer emergency services?

Not specified on the page.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Toprated Business (aggregated data): 3.3/5 (102)
  • Healthgrades (Dr. Kelsey Joosten): 1/5 (1)
  • WebMD (Dr. Gregory Sewall): 4/5 (12)

Patients praise

  • some providers noted as knowledgeable, caring, and friendly
  • timely and life-saving emergency care reported in specific instances
  • clean clinic facilities

Common complaints

  • billing and insurance disputes, including complaints about unexpected or high costs and incorrect billing codes
  • poor communication and lack of follow-up from nursing and administrative staff
  • perceived rudeness, condescension, or lack of empathy from some providers and staff members
  • difficulties in scheduling appointments or receiving return calls
  • reports of failed or unsatisfactory surgical outcomes by some patients

"Was charged $450 for a 10 minute conversion, if they had the decency to tell me what the charge for my appointment would be upfront there is no way I would have proceeded."

Toprated Business Review

"He seemed very rushed and only spent 8 minutes explaining the surgery he recommended. He said to call if I wanted to schedule surgery. I called 6 times within the last 2 weeks to schedule surgery with no call back..."

Healthgrades Review (Dr. Sarvi Nalwa)

"I have called four times in the last five days asking for a callback to consult with the doctor about my toddler’s allergies... no one has called me back. This is honestly appalling."

Trustindex Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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