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About

Aurora Psychiatric Hospital in Wauwatosa, WI is a nonprofit behavioral health facility offering a comprehensive continuum of care for children, adolescents, and adults with mental health or substance use issues. Located in Wauwatosa and part of Aurora Health Care, the hospital emphasizes a patient-focused healing treatment experience. Key details: address implied by location (Wauwatosa), phone numbers 414-454-6600 / 833-528-7672 / 414-454-6777, part of a larger nonprofit system, uses Epic software in its tech stack. Not a general internal medicine clinic; specializes in behavioral health, psychiatry, and substance abuse treatment.

Clinic Type

Internal Medicine

Address

Aurora Internal Medicine, Wauwatosa, WI 53222

Phone

8335287672

Email

security@aah.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 1.7/5 stars (27 reviews)
  • WebMD (for a specific practitioner): 4.0/5 stars (14 ratings)

Patients praise

  • Appreciation for specific doctors who are described as good listeners and patient
  • Some patients report receiving helpful care for chronic and routine conditions
  • Professional and thorough medical examinations reported by some patients for individual practitioners

Common complaints

  • Difficulty contacting the facility via phone (long wait times, dropped calls, unable to reach)
  • Frustration with administrative and billing processes, including opaque pricing and issues with insurance/collections
  • Complaints regarding poor customer service or rude behavior by front desk and support staff
  • Long wait times in the lobby for scheduled appointments
  • Occasional negative experiences with clinical staff (e.g., bedside manner, perceived lack of care)

"After waiting in the lobby for almost 30 minutes of I get back in line to see what’s going on and a very rude lady with black glasses at the front desk said “WELL BE WITH YOU SHORTLY “ disregarding me waiting for almost half and hour..."

Birdeye/Localitybiz review

"The Wauwatosa location does not have a working phone number. The staff call and leave vague messages and I try to return the call and am unable to get through."

BBB review

"I am very happy to have Dr. Patel as my doctor . He is very patient , a good listener , and explains everything in an easy to understand way ."

Aurora Health Care profile

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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