Waxahachie - Baylor Scott & White Urology
Urology • Waxahachie, TX • Since 1903
About
Baylor Scott & White Urology in Waxahachie is part of the Baylor Scott & White Health system, a large nonprofit healthcare network based in Dallas, TX. The Urology service falls under BSWH’s specialty offerings and provides urological care within the broader system, which includes multiple clinics, hospitals, and specialty departments. For Waxahachie-specific details (address, hours, providers, appointment options), refer to the BSWH Waxahachie location page or contact BSWH Customer Service.
Clinic Type
Urology
Address
Waxahachie, TX
Phone
+1 469-800-9930
billingquestions@bswhealth.org
Opening Hours
5 p.m. (mentioned in context; no full hours provided)
Telehealth
https://www.bswhealth.com/specialties/virtual-care
Services Offered
Team
Insurance & Payment
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Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information.
Billing statement guide available, Financial counselors available to discuss financial solutions, Pay a bill online (guest), Pay via MyBSWHealth, Pay by mail, Pay by phone, Pay in person
Languages Spoken
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FAQs
What services are offered at Baylor Scott & White Urology – Waxahachie?
Comprehensive urology care including kidney stones, ureteral/bladder stones, prostatitis, erectile dysfunction, UTIs, testicular and bladder problems, prostate/kidney/bladder cancers, and procedures like kidney reconstruction or UPJ repair.
What are the clinic hours?
Monday – Thursday 8:00am to 5:00pm; Friday 8:00am to 5:00pm; Saturday and Sunday Closed.
What is the phone number for the Waxahachie Urology clinic?
469.800.9930.
What insurance plans are accepted?
Baylor Scott & White has agreements with several types of insurance; verify coverage with your plan before scheduling.
What payment options are available online?
Pay a one-time bill as a guest or enroll/login to MyBSWHealth to view balances and set up payment plans or paperless statements.
Are there patient forms available online?
Yes—New patient packet, health history, and release of information forms are available electronically.
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MyBSWHealth / Press Ganey: 4.7/5.0 (based on 939 ratings) (939)
- WebMD: 4.5/5.0 (32)
- Vitals: 3.2/5.0 (38)
Patients praise
- Patients describe providers as knowledgeable, professional, and thorough.
- Efficiency in office procedures and appointment scheduling for many patients.
- Positive feedback regarding the professionalism and courtesy of support staff.
- High satisfaction ratings on internal patient surveys for clinical competence and communication.
Common complaints
- Concerns regarding bedside manner, with some patients describing providers as dismissive, apathetic, or short-tempered.
- Reports of long wait times for appointments and delays during office visits.
- Dissatisfaction with communication regarding care plans, post-surgery follow-up, and accessibility to the physician.
- Isolated reports of clinical errors or lack of attention to medical history.
"Provider included you in decisions: 4.8/5.0; Wait Time at Clinic: 4.8/5.0; Provider showed concern: 4.7/5.0."
— BSWHealth Patient Satisfaction Survey"Dr. Modi and staff have been excellent. my husband has been very happy with his care."
— WebMD User Review"BEWARE: Dr. Lewis has no genuine care for his patients or their personal health background... I will be changing Urologists."
— WebMD User Review (regarding Dr. Jack Lewis)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. David Shepherd, MD | Fort Worth, TX | Urologist — Jul 21, 2025
- Bill Aston 2025 Award for Quality: Academic Institution or Large Teaching Hospital/System — Sep 22, 2025
- Baylor Scott & White to Open $240M Waxahachie Inpatient Tower This Fall | CRE Market Beat — May 20, 2026
- Texas Hospital Association Announces Annual Award Winners - Texas Hospital Association — Sep 23, 2025
- Cynthia La Neave, FNP - Family Medicine Specialist in Waxahachie, TX | Healthgrades — Apr 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Waxahachie
Summary: Dr. Francis Nwafor, MD is a urology specialist associated with Ennis Regional Medical Center, serving the Waxahachie area. Ennis Regional Medical Center is a 60-bed acute care hospital network headquartered in Ennis, Texas, with multiple offices (including locations in Ennis and Waxahachie) and employing around 21 staff. The center provides local health care services to Ennis and Ellis County and offers various clinical roles, including opportunities in radiology, nursing, and admissions. For specific appointment details, verify Dr. Nwafor’s current practice location and availability at Ennis Regional’s Waxahachie office or the Ennis campus.
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