Van Diest Medical Center: Webster City, Iowa
Emergency Medicine • Webster City, IA • Since 1903 • Multiple locations including Webster City, Jewell, Stratford, Fort Dodge locations
About
Van Diest Medical Center is a 25-bed Critical Access hospital located in Webster City, Iowa. Founded in 1903, it operates as a private, public-facing healthcare provider with about 42 employees and an annual revenue around $5.9 million. The facility emphasizes patient-centered care within a small-town setting and offers competitive wages and benefits to staff. Its headquarters are at 2350 Hospital Dr, Webster City, IA 50595, and the center serves the Webster City area along with seven offices across Iowa. Contact: 515-832-7700 or 515-832-9400. LinkedIn: van diest medical center.
Clinic Type
Emergency Medicine
Address
Van Diest Medical Center, 25 beds, Webster City, IA; affiliated with MercyOne; serves Hamilton County and central Iowa
Phone
5158329400
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
Fully accredited, federally-designated Critical Access Hospital with Emergency Department
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.7 star rating (61 reviews)
- US News Health: 95% satisfaction with hospital overall; willingness to recommend not quantified as a star rating (Not stated)
- Homefacts (patient survey): Overall Hospital Rating: 70; Recommend: 35% yes probably, 61% yes definitely (99/26 survey counts shown) (99 / 26 (surveys/response rate shown on page))
- Healthgrades: Patient Experience Rating: 79% (Not stated)
- HealthLuminate: Percent who definitely recommend: 77% (plus star ratings table for multiple experience measures) (Not stated)
Patients praise
- Patient experience is described as high/very positive for aspects such as nurse communication, staff responsiveness, cleanliness, and quiet atmosphere
- Patients report short ER wait and treatment time (<2 hours) on HealthLuminate
- Testimonials on the hospital website describe “outstanding care and treatment” and positive experiences
Common complaints
- Negative patient feedback includes poor bedside manners and staff perceived as disrespectful in the ER
- Complaints also mention clinicians allegedly disregarding family wishes and involving police
- Ratings on at least one review platform are relatively modest (3.7/5 on Birdeye)
"“Do NOT ever go to this hospital for anything in the ER dept... SOME... doctors... have NO BEDSIDE manners at all!... call the police on you!”"
— Birdeye review snippet (Van Diest Medical Center – 61 Reviews)"“Could not be more pleased with the efficiency, friendliness, only thing the dr really cared about was talking down about every one in the ER.”"
— Yelp review snippet (Van Diest Medical Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Van Diest Medical Center: Webster City, Iowa — Mar 2, 2026
- Van Diest Medical Center - McFarland Clinic — Nov 18, 2025
- Resource Directory • Webster City, IA • CivicEngage — Sep 18, 2025
- Van Diest Medical Center serves as cornerstone of rural healthcare | News, Sports, Jobs - The Freeman Journal — Feb 11, 2026
- Van Diest Medical Center earns Top 100 Critical Access Hospital award by The Chartis Center for Rural Health | News, Sports, Jobs - The Freeman Journal — Mar 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Webster City
Summary: The Webster City Clinic is part of Iowa Specialty Hospitals & Clinics, a nonprofit network offering focused, specialized medical care with a compassionate approach. The system includes campuses in Belmond and Clarion, plus outreach clinics in Clear Lake, Fort Dodge, Hampton, Webster City, and West Des Moines. They employ over 500 staff and more than 35 providers/specialists, with headquarters in Clarion, Iowa. The Webster City location operates under the Iowa Specialty Hospital Webster City umbrella within this multi-site organization.
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