Harrington Hospital - Webster Campus - UMass Memorial Health
Laboratory Services • Webster, MA
About
Harrington Hospital – Webster Campus (part of UMass Memorial Health) is a small private staffing and recruiting entity based in Southbridge, MA, with a Webster campus association through UMass Memorial Health. Current highlights show: - Industry/Focus: Healthcare staffing and recruiting; ties to medical services, cardiology, cancer. - Relationship: Linked with UMass Memorial Health–Harrington (Webster campus) and UMass Memorial Health network. - Location: Headquarters in Southbridge, MA; Webster campus referenced via network affiliation. - Size: About 30 employees; minor year-over-year headcount change (-1.4%). - Leadership: Program Director Jamie Sanborn; Director of inpatient psychiatric services Jere Dittrich. - Tech/Operations: Uses Meditech and AMP in tech stack (typical for healthcare organizations). If you’re looking for specifics about the Webster Campus (e.g., services offered, hours, or contact details for Harrington Webster), this page emphasizes organizational affiliation and staffing rather than campus-level medical services. Consider visiting UMass Memorial Health’s official Harrington Webster campus page or contacting the listed numbers for precise campus-focused information.
Clinic Type
Laboratory Services
Address
340 Thompson Road
Phone
508-943-2600
volunteerservices@umassmemorial.org
Opening Hours
Outpatient Hours: see site for details; Lab Hours: various times (6:30 am – 3:00 pm on most days; some hours ending earlier), Emergency Department open 24/7
Emergency Care
Emergency Department open 24/7
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the outpatient hours?
Outpatient Hours: 8 am - 5 pm (varies by service; shown as typical daily hours in the highlight sections).
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Harrington HealthCare - Webster): Mixed (reviews include both highly positive praise and 1-star/very negative complaints) (11 reviews (as shown on Yelp update page))
- Recovered Trustscore (UMass Harrington Healthcare at Webster Addiction Immediate Care): 4.2/5 Trustscore
Patients praise
- Generally polite and fast intake/check-in experiences reported in some reviews
- Some reviewers describe care as satisfactory and/or positive overall
- UMass Harrington Webster Addiction Immediate Care has a relatively high external Trustscore (4.2/5)
Common complaints
- Reports of long waits in the ER with minimal/no staff checking on patients
- Complaints about bedside manners (sarcastic/arrogant/rude) and providers ignoring patients in pain
- Concerns about billing issues (e.g., unwanted insurance billing/additional bill)
- Claims of poor clinical competence (e.g., difficulty starting IV; mismanagement such as no IV fluids for dehydration)
- Some very negative 1-star ratings (worst hospital/incompetent/slow)
"“I can't say enough about this hospital if I could post ten stars I would … Ben to the er 3 times was taken right in …”"
— Yelp review snippet on Harrington HealthCare (Webster)"“This hospital has gone downhill since it became UMass Memorial. Do not and I repeat DO NOT stay for treatment … he will ignore you … Nurses also walked by many times seeing how much pain I was in … I left after being ignored in that hallway for 4 hours …”"
— localitybiz.com review text (Harrington HealthCare in Webster, MA)"“Bad Bad Bad experience. Walked in at 230pm, was put in a hall on a stretcher. Sat there until 530 … not one person (nurse) checked on me …”"
— localitybiz.com review text (Harrington HealthCare in Webster, MA)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Primary Care Providers Coming To Worcester County UMass Memorial Site | Worcester, MA Patch — Jun 11, 2026
- UMass Health Harrington Elevates Patient Safety by Boosting Event Reporting and Cutting Resolution Time by 83% with RLDatix Risk & Safety | RLDatix — Oct 9, 2025
- Obituary for Alice (MacGinnis) Gilman | Shaw-Majercik Funeral Home — Sep 3, 2025
- Dr. Lauren C. Needell, DO - Internal Medicine Physician in Auburn, MA — May 14, 2026
- UMass Memorial Health Celebrates Topping Off Ceremony for the UMass Memorial Medical Center at Nashoba Valley | UMass Memorial Health — Feb 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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