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UMass Memorial Health Webster and Nephrology options - What it is: UMass Memorial Medical Group is a large nonprofit, multispecialty network affiliated with UMass Chan Medical School, offering care across Central Massachusetts with many providers and locations. - Nephrology presence: The page highlights the broader nephrology services within the UMass Memorial Health system but does not list Webster-specific nephrology providers. It notes 1,200 doctors across 70+ locations in Central Massachusetts and ongoing specialty expansions. Key takeaways for your query: - Location coverage: Central Massachusetts with multiple sites; Webster-specific nephrology details are not enumerated on this page. - How to find nephrology near Webster, MA: - Visit the UMass Memorial Health site and search for “Nephrology Webster” or “Webster nephrology” to see if a Webster-area clinic or nearby locations (e.g., Worcester, Northborough, Charlton, etc.) are listed. - Contact the system’s main line: (855) 862-7763 for physician referrals and location guidance. - Check the linked UMass Memorial Health network pages or their physician directory for nephrology providers affiliated with UMass Memorial Medical Group in Central Massachusetts. If you want, I can look up current Webster-area nephrology providers within the UMass Memorial Health network and provide names, locations, and contact details.

Clinic Type

Nephrology

Address

Worcester, Massachusetts, US

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UMass Memorial Health (provider profile listings): Patient ratings not yet available (Not provided)
  • UMass Memorial Health (provider profile listing): 4.9 out of 5 (111 Ratings)
  • UMass Memorial Health (provider profile listing): 4.9 (example listed) (214 ratings (example listed))
  • Birdeye (UMass Memorial Medical Center): 2.6 star rating (467 reviews)

Patients praise

  • Some provider profiles show high star ratings (e.g., 4.9/5 for at least one nephrologist listing)
  • A portion of patient-experience survey responses indicate strong communication and recommending the hospital (e.g., nurses communicating well; some recommend/probably recommend)
  • Some reviewers describe staff as friendly/professional and treatment as effective (context: at a related facility)

Common complaints

  • Low overall hospital review rating on Birdeye (2.6 with 467 reviews)
  • Online complaint/review content includes allegations of rude/dismissive staff and poor handling/communication
  • Common complaint themes include long waits and being ignored/unresolved issues in the ER/hospital setting (not nephrology-specific)

"“UMass Memorial Medical Center has a 2.6 star rating with 467 reviews.”"

Birdeye review summary page

"“Rude or dismissive staff and poor handling of mental health patients. Poor communication, lost records, and unresolved customer complaints.”"

PissedConsumer review page

"“Unbelievable wait time to try to schedule an appointment… Unbelievably ineffective phone communications… Hospital has absolutely NO communication.”"

PissedConsumer complaints page

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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