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Clinic Type

Psychiatry

Address

340 Thompson Road, Webster, Worcester, MA 01570

Phone

833-840-1202

Email

info@recovered.org

Opening Hours

Call 24/7 Free and Confidential

Telehealth

Telemedicine/telehealth therapy

Services Offered

  • outpatient treatment
  • anger management
  • brief intervention
  • cognitive behavioral therapy
  • contingency management
  • motivational interviewing
  • individual counseling
  • group counseling
  • family counseling
  • couples counseling
  • opioid addiction treatment
  • detox with opioid medications
  • buprenorphine
  • naltrexone
  • recovery support services
  • housing services
  • mentoring/peer support
  • employment counseling or training
  • discharge planning
  • naloxone and overdose education
  • outcome follow-up

Insurance & Payment

  • Federal or government funding
  • Medicare
  • Medicaid
  • Military insurance
  • private health insurance

Accepts Medicare, Medicaid, private health insurance; also accepts Federal or government funding and Military insurance

Private health insurance, Medicare, Medicaid, Government funding, Military insurance, Cash Pay Rate, Federal or government funding

Languages Spoken

Pricing

  • TrustScore 4.2/5 based on reviews and accreditations

FAQs

What programs are offered for substance use treatment?

Outpatient treatment including anger management, brief intervention, cognitive behavioral therapy, contingency management and motivational interviewing.

What types of counseling are used?

Individual counseling, group counseling, family counseling and couples counseling.

What support services are available after treatment?

Housing services, mentoring/peer support and employment counseling or training, plus discharge planning, naloxone and overdose education and outcome follow-up.

Awards & Accreditations

  • State mental health department accreditation
  • State department of health accreditation
  • Hospital licensing authority accreditation
  • The Joint Commission accreditation

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ProjectKnow.com: 1.3/5 (1 review)
  • Alcohol.org: 1.3/5 (1 review)
  • Rehabs.com (listing): 1.3/5 (1 review)
  • Recovered.org (Trustscore): 4.2/5 Trustscore (Not stated)
  • Yelp (Harrington Healthcare-Webster): Not shown in provided snippet (page lists 11 reviews) (11 reviews)
  • Localitybiz.com: Not shown in provided snippet (Not stated)

Patients praise

  • Some reviewers describe care as attentive/polite and/or quick (e.g., check-in/polite staff; quick ER visits)

Common complaints

  • Very low outpatient/satellite review ratings on multiple directory/rehab sites (around 1.3 with 1 review each)
  • Complaints about long waits and being neglected while waiting on stretchers/hallways
  • Complaints about staff bedside manner/empathy and sarcastic or unhelpful nurses/doctors
  • Complaints involving billing/insurance issues
  • Claims of poor competence (e.g., difficulty starting IV, perceived incompetence/slow care)
  • For some listings, reviews include harsh language about doctors and overall experience

"“The ER psychiatrist is a complete moron…”"

ProjectKnow.com listing review snippet

"“Do not and I repeat DO NOT stay for treatment if Dr. Gordon MacDougall is working.”"

Localitybiz.com review snippet

"“Walked in at 230pm, was put in a hall on a stretcher… not one person (nurse) checked on me.”"

Localitybiz.com review snippet

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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