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About

Webster Manor Rehabilitation & Health Care Center is a Webster, MA-based provider of skilled nursing, short-term and long-term rehabilitative care. Key points: - Services: Skilled nursing, rehabilitation, short-term and long-term care aimed at improving quality of life. - Location: 745 School Street, Webster, MA 01570, United States (two offices listed in Webster). - About: Public company with a focus on personal, quality care. - Website: webstermanorrehab.com - Online presence: Monthly visits ~1,948; bounce rate 0.3%; top country United States. - Team & operations: 4 employees (recent +50% YoY growth); Key staff includes Paul Morin (Food Service Director). - Contact: Info available via website; general emails listed as info@webstermanorrhcc.com. - Financials: Revenue range $5M–$25M; NAICS/SIC codes indicate healthcare and rehabilitative services. - Reputation: Employer rating 2.0/5.0 across 4 reviews (work-life, compensation, culture, career).

Clinic Type

Rehabilitation Services

Address

Webster, MA

Phone

508 949 0644

Email

Info@WebsterManorRHCC.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Skilled Nursing Care
  • Short-Term Rehabilitation
  • Rehabilitation Therapies (physical therapy, occupational therapy, speech therapy)
  • Post-hospital care recovery
  • Long-term nursing home care
  • Private and semi-private rooms
  • Respite care (if applicable)
  • Hospice/affiliations (via Athena Health Care Systems)

Team

  • Webster Manor Rehabilitation & Health Care Center team, Varies by professional (physicians, nurses, therapists) — Staff and clinical team

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Medicare/CMS (NursingHomeDatabase.com): 2 out of 5 stars (CMS) (N/A (CMS rating))
  • SeniorCare.com: 3.3 out of 5
  • Caring.com: Facility: 1.8; Staff: 3.3; Food: 2.0; Activities: 2.3; Value: 1.5
  • Seniors.fyi: 3.1 out of 5 (52)
  • SeniorSite: 2.8 out of 5 (4)

Patients praise

  • some staff reported as compassionate and professional at times
  • some residents/families found comfort in specific therapy services

Common complaints

  • chronic understaffing
  • inconsistent communication from leadership
  • lapses in basic safety and daily operations
  • poor laundry services with missing clothing items
  • complaints about food quality and meal service management
  • facility maintenance issues, including reported odors and building condition concerns

"Laundry is absolutely the WORST SERVICE I have ever seen... his clothes don't come back and what we do find is not his but they have labeled them as his. I have complained to social service twice with no results and left 2 messages with the administrator with no return call."

SeniorCare.com review

"The main cons are not subtle: chronic understaffing, inconsistent communication from leadership, and tangible lapses in basic safety and daily operations."

Seniors.fyi overall assessment

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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