Harrington Urgent Care Express | UMass Memorial Health
Urgent Care • Webster, MA
About
Summary: The page describes Harrington Hospital as a small Staffing and Recruiting company based in Southbridge, MA, with 30 employees. It provides basic corporate details (private ownership, active status) and lists leadership (Program Director Jamie Sanborn; Director of Inpatient Psychiatric Services Jere Dittrich). The workforce breakdown covers departments, seniority, and notable talent sources/alumni. The tech stack includes Meditech and AMP. Categories indicate a focus on healthcare services, including cardiology and cancer. There is no direct information about Harrington Urgent Care Express or UMass Memorial Health Webster on this page. For details specific to Harrington Urgent Care Express at UMass Memorial Health Webster, a separate source is recommended.
Clinic Type
Urgent Care
Address
78 Sutton Avenue, Oxford, MA 01540
Phone
508-499-1760
volunteerservices@umassmemorial.org
Opening Hours
Urgent care hours may be adjusted based on patient volume; call ahead to confirm availability
Emergency Care
Not specified
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
FAQs
What is the difference between urgent care and emergency room?
Urgent care is for mild to moderate illnesses and injuries that need prompt care but aren’t life-threatening. If you have serious symptoms (e.g., chest pain, trouble breathing, stroke-like symptoms), call 911 or go to the nearest emergency department.
What services are available on-site at Harrington Urgent Care Express?
On-site lab services, x-ray imaging, and treatment for conditions such as fractures, cold/flu/COVID-19, headaches, sinus/allergies, back pain, minor sports injuries, pneumonia and infections, rashes, minor cuts/burns, strep throat, stomachaches/diarrhea, bug bites/stings, conjunctivitis, and workers’ compensation injuries.
What services are not available at this location?
Physical exams (DOT, pre-employment, annual sports, camp and school), routine health screenings, immunizations (flu, COVID-19), travel health services, and employer health services.
What are the Urgent Care hours and patient capacity guidelines?
Hours may be adjusted based on patient volume to ensure safe, high-quality care. Locations may close earlier than scheduled; call ahead to confirm availability. To support safety, the number of patients seen at one time is limited to a maximum of three; if your group has four or more, please split into smaller groups.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Oxford location): Mixed (e.g., 6 reviews with varying sentiment) (6 (WebMD))
- Birdeye (Oxford location): 3.2/5 (208 (Birdeye))
- Solv: 2.3/5 (3 (Solv - Charlton location, business closed))
Patients praise
- Compassionate, professional, and knowledgeable individual staff and providers
- Efficient and effective care for some patients
- Good alternative to primary care when PCP is unavailable
- Cleanliness and adherence to safety protocols
Common complaints
- Long wait times and overcrowding
- Perceived unprofessionalism or lack of empathy from some staff and providers
- Frustrations with billing and scheduling processes
- Reports of being turned away or facilities reaching max capacity
- Mixed experiences with diagnostic accuracy and treatment quality
"The staff is extremely efficient & knowledgeable, as well as informative and work well together. I was truly impressed and want to say thank you to them all."
— WebMD Patient Review"I was laying in the hallway on a stretcher, he walked right by me twice as I was crying out loud and writhing in pain... Nurses also walked by many times seeing how much pain I was in and neither the Dr. or nurses stopped to see if I was okay."
— LocalityBiz Patient Review"Upon arrival... there was a sign on the door stating temporarily close we are at max capacity. You may wait if you wish. ... Not a good 1st impression on the new urgent care facility."
— LocalityBiz Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Primary Care Providers Coming To Worcester County UMass Memorial Site | Worcester, MA Patch — Jun 11, 2026
- UMass Health Harrington Elevates Patient Safety by Boosting Event Reporting and Cutting Resolution Time by 83% with RLDatix Risk & Safety | RLDatix — Oct 9, 2025
- Dr. Lauren C. Needell, DO - Internal Medicine Physician in Auburn, MA — May 14, 2026
- Obituary for Alice (MacGinnis) Gilman | Shaw-Majercik Funeral Home — Sep 3, 2025
- UMass Memorial Health Celebrates Topping Off Ceremony for the UMass Memorial Medical Center at Nashoba Valley | UMass Memorial Health — Feb 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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