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About

Mass General Brigham Cancer Institute at Newton-Wellesley Hospital is part of the Mass General Brigham system, offering access to advanced cancer care through collaborations with Mass General, Brigham and Women’s Hospital, Mass General Brigham for Children, and Spaulding Rehabilitation. The hospital provides community-based medicine with connections to specialty cancer centers and translational research via Tufts CTSI. If you’re seeking a specific cancer program, the site emphasizes integrated care across Mass General Brigham’s network and affiliated centers for comprehensive oncology services.

Clinic Type

Cancer Care

Address

2014 Washington Street Newton, MA 02462

Phone

617-219-1230

Email

nwhexperience@partners.org

Opening Hours

Open 24 hours Lab Hours and Holiday Hours Vary

Emergency Care

Emergency Department

Services Offered

  • cancer care
  • oncology
  • surgical oncology
  • medical oncology
  • radiation oncology
  • clinical trials
  • survivorship care
  • cancer nutrition services
  • support groups
  • genetics program
  • pappas PACT program
  • massage and meditation services
  • Hope Walks

Insurance & Payment

Languages Spoken

FAQs

What are the lab hours and holiday hours?

Lab Hours and Holiday Hours Vary

Is Newton-Wellesley Hospital a hospital outpatient location for some visits?

Please note, we are considered a hospital outpatient location at Newton-Wellesley Hospital. When your visit takes place in a hospital outpatient location, you will typically receive two charges which may result in you paying more for your visit than if you are seen in a physician office.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Momentary Labs / CMS HCAHPS: 4 out of 5 stars (Newton-Wellesley Hospital overall) (617 patients surveyed (CMS HCAHPS))
  • Mass General Brigham Doctors directory (Medical Oncology): 4.9 out of 5 stars (71 reviews)

Patients praise

  • High appreciation for the personalized, community-centered care where staff remember details about patients
  • Strong coordination between specialists and seamless care transitions
  • Effective and responsive nursing staff and support services (e.g., social workers, survivorship programs)
  • Convenience of accessing top-tier Mass General Brigham expertise closer to home
  • Helpful integrative therapies, counseling, and survivorship classes

Common complaints

  • Complaints regarding delays in care and perceived lack of responsiveness to patient needs
  • Frustration with limited evening and weekend appointment availability
  • Outdated patient portal technology
  • Occasional negative feedback about specific staff or physician demeanor
  • Requirement to transfer to downtown Boston MGH for specific advanced procedures (e.g., awake brain surgery)

"We treat neighbors, not case numbers. Felt genuine when we saw them remember small details about patients."

Newton-Wellesley Hospital Brain Tumor Program patient experience (anecdotal)

"I would avoid MGB if you have other options. They really do not care about patients. They delayed care for my son for 6 days..."

Online medical service review (localitybiz.com)

"Between Dr. Kournioti and the nursing staff, I know there is a team of people who know me and understand me as an individual."

Newton-Wellesley Hospital patient testimonial (Patch.com)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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