Sports Medicine in Wellesley, MA - Primary Care | Specialists

Patients praise

• Highly positive feedback for individual physicians and therapists regarding their bedside manner, willingness to listen, and ability to clearly explain diagnoses and treatment plans.
• Strong appreciation for non-surgical treatment options and successful outcomes from procedures, including ultrasound-guided procedures and physical therapy.
• Helpful and professional support staff, including nursing assistants and front-desk personnel at certain private practices.
• Effective and empathetic care during complex treatments like surgeries and joint replacements.

Common complaints

• Long wait times and unprofessional administrative experiences, including late staff and registration issues.
• Frustration with being treated primarily by physician assistants (PAs) instead of physicians, and concerns about accurate clinical assessment by PAs.
• Negative experiences with telemedicine appointments, specifically regarding lack of clarity about service limitations, communication issues, and the perceived inability to receive a proper physical examination.