Outer Cape Health Services
Clinical Laboratory • Wellfleet, MA • Three locations: Harwich Port, Wellfleet, Provincetown locations
About
Quest Lab Services operates clinical laboratories within Outer Cape Health Services health centers in Harwich Port, Wellfleet, and Provincetown, Massachusetts. These independently operated Quest Diagnostics laboratories maintain the same hours as their host health centers and provide on-site lab services to patients.
Clinic Type
Clinical Laboratory
Address
Quest Diagnostics – Harwich Port, 710 Route 28, Harwich Port, MA 02646; Quest Diagnostics – Wellfleet, 3130 State Hwy Route 6, Wellfleet, MA 02667; Quest Diagnostics – Provincetown, 49 Harry Kemp Way Lower Level, Provincetown, MA 02657
Phone
866-697-8378 (Quest Diagnostics billing and scheduling)
recruitment@outercape.org
Opening Hours
Provincetown Clinic and Pharmacy will be open from 11:00 AM to 3:00 PM on Friday, June 19.
Services Offered
Team
Insurance & Payment
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All patient lab orders should be faxed directly to the lab of one’s choice; Quest Diagnostics is independently operated from Outer Cape Health Services.
Languages Spoken
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FAQs
Where are Quest Diagnostics laboratories located within Outer Cape Health Services?
Within each health center; on-site laboratories with same hours of operation.
Who handles Quest Diagnostics billing and scheduling?
Quest Diagnostics billing and scheduling at 866-697-8378 or www.questdiagnostics.com.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ComplaintsBoard: 1.3/5 (overall reputation rating) (7 reviews and 492 complaints analyzed (company-wide))
Patients praise
- Phlebotomists and staff occasionally praised for being professional, accommodating, and knowledgeable
- Some patients report efficient and timely service when processes work as intended
- Helpful staff willing to go above and beyond to resolve issues with test codes or ordering
Common complaints
- Issues with digital check-in kiosks being confusing or malfunctioning
- Long wait times and potential for inefficient scheduling systems
- Occasional reports of rude or impersonal staff interactions
- Difficulty in reaching human customer service or resolving issues over the phone
- General frustration with automated processes replacing human contact
"Bad staff. Rude. The woman at the desk greeted me with no smile, few words, and pointed to a dirty kiosk where I was told my wait would be 5 hours."
— Yelp / MapQuest review"I am so glad I chose to go to Quest Diagnostics in Wellfleet. Sophia worked through lots of red tape and placed several phone calls to be sure she had the right test codes. And it wasn't easy!"
— Loc8NearMe reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- QUEST DIAGNOSTICS - Updated June 2026 - 15 Photos - Yelp — Jun 27, 2026
- Phlebotomist II at Quest Diagnostics — Jul 2, 2026
- Blood Tests in Wellfleet, MA | 1 Lab Locations - Rite Aid — Mar 18, 2026
- Quest Diagnostics hiring Phlebotomist II in Wellfleet, MA | LinkedIn — Jul 2, 2026
- Search our Job Opportunities at Quest Diagnostics — Jul 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More clinical laboratory clinics in Wellfleet
Quest Diagnostics is a large American clinical laboratory and Fortune 500 company offering diagnostic testing across cancer, cardiovascular, infectious, neurological disorders, COVID-19, and employment/drug testing. They operate in the U.S., Puerto Rico, Mexico, and Brazil, with about 48,000 employees (as of 2020) and revenue over $7.7B (2019). The site lists open positions (e.g., Phlebotomists, Medical Laboratory Scientists/Technicians, Physician Account Manager) and references industry drug-testing products like their Quest Diagnostics Drug Testing Index. If you’re asking about Wellfleet specifically: the provided Quest Diagnostics content does not indicate Wellfleet as an employer or that Wellfleet offers Quest drug testing; no Wellfleet-specific job or service details are shown here.
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