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Clinic Type

Behavioral Health (multi-location group)

Address

1201 S. Miller St., Wenatchee, WA 98801; 820 N. Chelan Ave., Wenatchee, WA 98801; 303 Cottage Ave., Cashmere, WA 98815; 966 S. Juniper Dr., Moses Lake, WA 98837; 916 Koala Dr., Omak, WA 98841; 630 N. Chelan Ave, Suites A7 and B7, Wenatchee, WA 98801

Phone

(509) 662-1511

Email

foundation@confluencehealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

NCW Crisis Line – English, NCW Crisis Line – Spanish, NCW Crisis Line – Russian

Services Offered

  • Behavioral health services
  • individual therapy
  • family counseling
  • psychiatric care
  • crisis support
  • mental health evaluations
  • therapy services (individual, group, family)
  • medication support (medication management and monitoring)
  • substance use treatment (medication-assisted treatment)
  • crisis line (NCW Crisis Line)
  • Spanish services

Insurance & Payment

Languages Spoken

  • English
  • Spanish (Spanish services mentioned)
  • Russian
  • Ukrainian (based on extra links)

FAQs

What services are offered by Behavioral Health at Confluence Health?

Mental health evaluations, therapy services (individual, group, family), medication support, substance use treatment (MAT), crisis support.

How do I book an appointment?

Book online for new patients.

What services are offered?

Mental health evaluations, therapy (individual, group, family), medication support, substance use treatment (MAT), crisis support.

What crisis resources are available?

NCW Crisis Line, including Spanish services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc (Dr. Albert Wertz): 4.91/5 (33 reviews)
  • Birdeye (Wenatchee Valley Hospital & Clinics): 3.2/5 (119 reviews)
  • Vitals (Dr. Stephanie Giannandrea): High (positive anecdotal) (3 reviews)

Patients praise

  • Professional and knowledgeable care from individual providers
  • Effective diagnosis and medication management
  • Strong patient trust in specific specialists
  • High general hospital satisfaction rates compared to national averages

Common complaints

  • Difficulties with appointment scheduling and cancellations
  • Reports of perceived lack of care or attention from staff
  • Long wait times in emergency/acute care settings

"Very professional and knowledgeable, helped me addressing my concerns in a very objective manner. Exceeded my expectations, highly recommended."

Zocdoc patient review of Dr. Albert Wertz

"I was misdiagnosed and took the wrong medicines for years... After several visits Dr. Giannandrea was able to accurately diagnosis my mental health issues and get me on proper medication."

Vitals patient review of Dr. Stephanie Giannandrea

"I made my appointment last month... they cancelled it today. I find it hard to believe that another one of the Nerology Drs couldn't find a way to fit me in. This place could careless about YOU."

Birdeye review of Wenatchee Valley Hospital & Clinics

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: Columbia Valley Community Health (CVCH) is a Federally Qualified Health Center serving Chelan and Douglas counties with nine locations in Wenatchee, East Wenatchee, and Chelan. They deliver comprehensive, affordable care including medical, dental, behavioral health, midwifery, pharmacy, WIC, and outreach services to over 35,000 patients annually. CVCH operates youth-focused behavioral health programs and collaborates with local educators and institutions (e.g., Wenatchee Valley College, Lincoln Elementary School). Notable leadership includes Executive Director of Behavioral Health Susan Caverly and Associate Behavioral Health Directors Misha Whitfield and Christine Wineberg, with ongoing initiatives such as Youth Behavioral Health programs and community outreach. Recent activity mentions Congresswoman Kim Schrier visiting the Youth Behavioral Health program to learn about CVCH’s efforts. What matches your query: - Focus area: Youth Behavioral Health programs at CVCH in Wenatchee. - Location context: Wenatchee and surrounding CVCH sites. - Services: Behavioral health services for youth as part of CVCH’s comprehensive care.

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