Internal Medicine Services | Confluence Health
Internal Medicine • Wenatchee, WA • Since 1940 • Multiple locations including Chelan, East Wenatchee, Moses Lake Campus, Professional Building in Wenatchee locations
About
Wenatchee Valley Hospital & Clinics (part of Confluence Health) provides accessible internal medicine services as part of its broader multi-specialty and primary care network in North Central Washington. Key points: - Location: Wenatchee, WA; part of a 12-community Confluence Health system. - Facility: 20-bed hospital offering acute medical/surgical care, inpatient rehabilitation, and primary/multi-specialty clinics. - Focus areas: Internal medicine as part of comprehensive adult care within the Wenatchee Valley Clinic network. - Experience and scope: Established in 1940; integrates technology and a Mayo Clinic–style multi-specialty approach to local access to advanced medicine. - Network: Confluence Health locations across North Central Washington with a focus on safe, high-quality care. If you’re specifically seeking internal medicine services, this site is part of the Confluence Health internal medicine offerings in Wenatchee, with access to related specialties within the same system. For precise internal medicine providers, scheduling, or clinic locations, consider visiting the Confluence Health Wenatchee-Valley pages or contacting the Wenatchee Valley Clinic through the Confluence Health site.
Clinic Type
Internal Medicine
Address
Chelan, WA; East Wenatchee, WA; Moses Lake Campus; Professional Building, Wenatchee, WA (Confluence Health)
Phone
509-663-8711
ask@confluencehealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services does an internist provide?
Internists are personal physicians developing long-term relationships with patients. They give regular physical examinations, offer preventive care, diagnose and treat most non-surgical illnesses and refer serious or unusual cases to an appropriate specialist.
Who can use Open Scheduling for appointments?
With Open Scheduling, new patients can view and book appointment slots online for available providers in Family Medicine, Internal Medicine, and Women's Health Primary Care.
Is there a special instruction for patients currently taking certain medications?
If you are currently taking opioids (including suboxone), benzodiazepines, stimulants, or Lyrica, please call 800-726-8808 to schedule a new patient appointment with a provider who can best meet your needs.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. David Daniel): 4.5/5 (3 ratings) (3)
- Healthgrades (Dr. Samuel Ortiz): 5/5 (6)
- Birdeye (Dermatology clinic): 1.6/5 (10)
- CMS HCAHPS (Hospital overall): 4/5 (394)
Patients praise
- high ratings for specific individual physicians
- strong performance in nurse communication compared to national averages
- generally clean hospital facilities
- professional and caring conduct noted by some patients for specific specialists
Common complaints
- billing transparency issues and failure to provide required charity care refunds
- perceived lack of patient-centered care and feeling ignored by providers
- long wait times and difficulty scheduling appointments
- perceived systemic business-first approach rather than clinical focus
- concerns over leadership and communication within the health system
"If I could rate lower I would. It's just a money making business, not a health care. ... The Drs write different things than what they say. They don't listen to you."
— Top-Rated.Online user review"Great dr. Hard to find one these days. Got things done promptly. ... He is an exceptional doctor, very satisfied with all of his Diagnostics."
— Healthgrades patient review (Dr. Samuel Ortiz)"The front desk staff and nurses are great. I have gone twice and seen two different doctors from there and each visit was disappointing. Each doctor seemed to be in a rush and were quite frankly rude to me when I would ask questions."
— Birdeye patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Heather R. Preissler, DO - Internal Medicine Physician in Wenatchee, WA — May 14, 2026
- Shift in Telehealth Services Due to Federal Government Policy Changes — Oct 15, 2025
- Confluence Health Brings Cutting-Edge Surgical Robot to North Central Washington — Jul 31, 2025
- Confluence Health physician assistant recognized with statewide award | News | ncwlife.com — Mar 24, 2026
- Confluence Health Opens Advanced Pre-Anesthesia Clinic — Jan 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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