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About

Diagnostic Imaging Northwest (DINW) is a private hospital/healthcare imaging provider founded in 1945 and headquartered in Tacoma, WA. They operate eight outpatient imaging sites in Washington (primarily Pierce County, including Puyallup, Bonney Lake, Sunrise/Puyallup) offering CT, MRI, digital mammography (including high-risk breast MRI), ultrasound, X-ray, DEXA, and fluoroscopy. DINW is distinguished as the first DICOE-designated facility in Washington. Services focus on outpatient imaging across multiple sites with online appointment requests. Key details: - Locations: Bonney Lake (two sites), Puyallup (three sites), Sunrise (Puyallup area), Tacoma HQ - Services: CT, MRI, digital mammography, high-risk breast MRI, ultrasound, OB ultrasound, DEXA, fluoroscopy, X-ray - Contact: 253-841-5353; info@dinw.com; website: dinw.com - Founded: 1945; Employees: 9 If you’re seeking DINW specifically in Wenatchee or want a location outside Pierce County, this page notes sites mainly in Pierce County, WA, and does not list Wenatchee. For Wenatchee options, you might want to search for DINW locations or nearby WA imaging centers in Wenatchee.

Clinic Type

Medical Imaging

Address

1201 Pacific Avenue, Suite 1201, Tacoma, WA 98402, US

Phone

888-350-2006

Email

kpippin@tranow.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • imaging
  • CT
  • Mammography
  • BodyLogic
  • radiology
  • diagnostic imaging services
  • women's health imaging
  • pediatric imaging
  • body composition/DEXA? (not explicit)

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google (via Birdeye): 4.9/5 stars (Google Reviews for Puyallup Center) (461 reviews)
  • Apple Maps (Puyallup location): 2.9/5 stars

Patients praise

  • Professional, friendly, and compassionate staff
  • High quality of technical care and clear explanations during procedures
  • Efficient check-in processes and comfortable facilities
  • Strong patient satisfaction with specific technicians for imaging services like mammograms and ultrasounds

Common complaints

  • Concerns regarding billing transparency and lack of automated tracking for payment plans
  • Difficulties reaching staff via phone, including long wait times and unreturned calls
  • Occasional complaints about administrative communication and scheduling delays
  • Minor concerns regarding cleanliness protocols in waiting areas

"I received a threatening, recorded call from Diagnostic Imaging NW, stating that I had a bill overdue and the call was their last contact before sending the bill to collections. I do not believe I ever received a bill from them."

Better Business Bureau review

"The staff were extremely friendly, they made me feel like I was their only patient. They put me at ease and I would recommend this facility to anyone."

LocalityBiz review

"Every single time I've called I get the 'We're experiencing higher than normal call volumes....' After this long NO YOU AREN'T! You're just too cheap to hire."

Apple Maps review (Puyallup location)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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