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Clinic Type

Family Medicine

Address

11211 W. Lincoln Ave., West Allis, WI 53227

Phone

+1 414-454-8300

Email

careers@froedtert.com

Opening Hours

Hours of Operation: Monday–Friday 7 a.m.–6 p.m.; Saturday Closed; Sunday Closed. Telehealth visits are also available by appointment. Primary care and specialty clinic hours may vary.

Telehealth

Telehealth Virtual Visits: Meet face to face with your provider via MyChart on your mobile phone, tablet or desktop.

Services Offered

  • Primary Care
  • Specialty Care
  • Kidney Disease
  • Chronic Kidney Disease (CKD)
  • Diagnostic Services

Insurance & Payment

Languages Spoken

FAQs

What are the hours of operation?

Primary care hours are listed: Monday through Friday 7 a.m. – 6 p.m., Saturday and Sunday closed. Telehealth visits available by appointment; specialty clinic hours may vary.

What is the location address?

11211 W. Lincoln Ave., West Allis, WI 53227

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LocalityBiz: Low, with several 1-star ratings noted in aggregators (Multiple reviews identified, specific count not verified across all platforms)
  • Yelp: Mixed sentiment reported on Yelp (Small sample size noted)

Patients praise

  • Caring and attentive individual physicians who explain plans of care well
  • Clean and convenient facility environment
  • Friendly and well-trained staff (reported by some patients)

Common complaints

  • Poor administrative management and communication issues with staff
  • Difficulties with timely prescription approvals and refills
  • Perceived negligence or lack of care from specific providers
  • Unprofessional and rude interactions with reception staff

"This place is terribly managed with negligent doctors and nurse practitioners. I'll be looking for a new Doctor. Run, run far from this place."

LocalityBiz User Review

"Dr Luy is always caring and willing to spend time with me answering my questions and explaining procedures, plan of care, etc."

Froedtert & MCW Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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West Allis, WI·Family Medicine

Aurora West Allis Medical Center is a nonprofit hospital in West Allis, WI, part of Aurora Health Care. It offers primary and specialty care for women and provides community programs to support healthy lifestyles. The facility is located about 15 minutes from central Metro Milwaukee and staffs 52 employees. Key focus areas include women’s health, cancer care, and general medical services, with a presence in the local healthcare network and partnerships with affiliated Aurora facilities. If you’re specifically seeking Aurora Family Medicine in West Allis (ZIP 53227), this center represents the West Allis location within the Aurora system and provides woman-focused and general medical services.

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