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Clinic Type

Pulmonology

Address

Center for Advanced Care at Froedtert Hospital Campus, 8900 W. Doyne Ave., Milwaukee, WI 53226; Moorland Reserve Health Center, 4805 S. Moorland Road, New Berlin, WI 53151; North Hills Health Center, W129 N7055 Northfield Drive, Menomonee Falls, WI 53051; Pleasant Valley Health Center, 3200 Pleasant Valley Road, West Bend, WI 53095

Phone

414-777-7700

Email

careers@froedtert.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

available

Services Offered

Insurance & Payment

Languages Spoken

FAQs

(Not provided in the excerpt)

(Not provided in the excerpt)

Awards & Accreditations

  • Rated as High Performing by U.S. News & World Report

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD Care and U.S. News & World Report Doctor Finder.: Dr. Susan Darmstadter (West Allis) holds a 4.5/5 rating; Froedtert Hospital and MCW pulmonologists generally receive high ratings (often 4/5 or 5/5) across patient satisfaction metrics. (20 ratings for Dr. Darmstadter; hundreds of cumulative reviews for Froedtert/MCW specialists.)

Patients praise

  • Highly skilled and knowledgeable specialists, particularly for complex conditions like emphysema and lung transplants
  • Effective communication, thorough explanations of treatments, and patient-centered care plans
  • Advanced treatment options and minimally invasive procedures (e.g., BLVR) that significantly improve quality of life
  • Attentive, caring, and sensitive staff members who make patients feel seen and heard
  • Strong continuity of care and accessibility to medical teams for specialized conditions

Common complaints

  • Long wait times for appointments and follow-up care
  • Difficulty with administrative processes such as prescription approvals
  • Reports of unprofessional or rude interactions with some staff members
  • Isolated complaints regarding bedside manner or perceived lack of accountability from specific providers

"Dr. Bonne is so attentive and holistic. I feel seen and heard which isn't common for me."

Patient review of Dr. Valerie Bonne, Froedtert & MCW

"Terrible. Dereliction of duty... Constantly am having issues with prescription requests being late to approve, causing me to call on occasions multiple times."

Patient complaint regarding administrative/staff experience at Lincoln Avenue Health Center

"I was so impressed with how kind everyone was, from the guy checking cars in the parking lot to the nurses to my surgeon... Everything was amazing."

Patient experience with pulmonology/surgical care at Froedtert & MCW

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Aurora West Allis Medical Center in West Allis, WI (ZIP 53227) is a nonprofit hospital offering comprehensive primary and specialty care, including women’s health services and cancer care. The center is part of Aurora Health Care and is located about 15 minutes from Metro Milwaukee. It has a local staff of 52 and provides community programs to support healthy living. If you’re specifically seeking pulmonology services, this facility is part of the Aurora network and may offer pulmonology within its specialty care options or via affiliated Aurora facilities. For precise pulmonology availability and scheduling, contact Aurora West Allis Medical Center or check the Aurora Health Care pulmonology services page.

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