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Clinic Type

Cardiology

Address

Pleasant Valley Health Center, 3200 Pleasant Valley Rd., West Bend, WI 53095

Phone

(414) 805-4700 or (877) 804-4700 for referrals; (414) 777-7700 for appointments

Email

FinancialAssistance@chw.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Non-invasive cardiology
  • Electrophysiology
  • Vascular surgery
  • Advanced imaging
  • Cardiac MRI
  • Coronary CT angiography
  • Vascular ultrasound
  • Transthoracic echocardiography (TTE)
  • Transesophageal echocardiography (TEE)
  • Strain echocardiography
  • Stress echocardiography
  • Nuclear stress testing
  • Cardioversion
  • Medical therapy including initiation of anti-arrhythmic therapy

Technology & Equipment

  • Cardiac MRI
  • Coronary CT angiography
  • ICAEL-accredited echocardiography laboratories
  • ASNC-accredited nuclear laboratories

Team

  • Cardiology team — Board-certified non-invasive cardiologists, electrophysiologists, and vascular surgeons; supported by advanced practice nurse practitioners

Insurance & Payment

Languages Spoken

FAQs

What are the calling hours for transferring a patient or consulting with a specialist?

Call the Access Center at (414) 805-4700 or (877) 804-4700. Nurses are available 24 hours a day, seven days a week.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades, Vitals, WebMD: 4.9 to 5.0 stars (Small sample of individual provider reviews (1-9 ratings per provider))

Patients praise

  • Compassionate and caring staff/providers
  • Thorough and knowledgeable medical care
  • Effective communication and explanation of care plans
  • Professionalism and efficiency in appointments

Common complaints

  • Centralized call centers routing issues
  • Difficulty reaching specific clinics directly for follow-up questions
  • Reported slow response times to MyChart messages

"I work in healthcare and hold providers and care team staff to a very high standard. I can tell you that I've never been more impressed with a provider as I was with Dr. Lozano. He was so kind, friendly, communicative, thorough, compassionate."

WebMD Review for Dr. Pedro Lozano

"Katherine said someone would call to set up an appointment for the eco cardiogram... As we were ending our video meeting my phone rang. It was the hospital calling to set up my appointment. Wow! That was fast!!"

Healthgrades Review for Katherine Alvarez, APNP

"...Response time when I message via mychart has been 4 to 5 days. Unable to call clinic. Calls are routed to central call center... We are human beings who have - and like - our relationships with our primary care physicians. Please stop treating us like irrelevant pieces in an assembly line."

LocalityBiz Review for Pleasant Valley Health Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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