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About

Pleasant Valley Health Center is part of Froedtert Health and MCW’s regional health network in Wisconsin. The network includes Froedtert Hospital in Milwaukee (the area’s only academic medical center and Level I Trauma Center) and multiple affiliated hospitals and clinics across eastern Wisconsin, supporting patient care, education, research, and thousands of clinical trials. The West Bend address listed (3200 Pleasant Valley Road, West Bend, WI 53095) indicates the Pleasant Valley location as part of the Froedtert Health system, which operates alongside other facilities and clinics in the region. The organization merged with ThedaCare in 2024, expanding access to care across Wisconsin.

Clinic Type

Obstetrics & Gynecology

Address

Pleasant Valley Health Center, Bend, WI 53095

Phone

+12628367300

Email

careers@froedtert.com

Opening Hours

Sunday: Closed; Monday: 7 a.m. - 6 p.m.; Tuesday: 7 a.m. - 6 p.m.; Wednesday: 7 a.m. - 6 p.m.; Thursday: 7 a.m. - 6 p.m.; Friday: Closed; Saturday: Closed

Telehealth

Telehealth visits are also available by appointment.

Services Offered

  • Primary Care
  • Obstetrics & Gynecology

Insurance & Payment

Languages Spoken

FAQs

How do I schedule an appointment?

Please call to schedule an appointment.

Are telehealth visits available for Obstetrics & Gynecology?

Telehealth visits are available by appointment.

What services are offered at this location?

Obstetrics & Gynecology and other services listed under Services at This Location.

What are the MyChart options for scheduling or managing visits?

If you are a current patient with MyChart, schedule your request for a physical, follow-up or office visit through MyChart. You can also get lab results, manage prescriptions and message your care team.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.1 out of 5 stars (180 reviews (Froedtert West Bend Health Center))
  • Facebook: 90% recommend (8 reviews)

Patients praise

  • Professional, knowledgeable, and caring providers and staff
  • Clean and well-maintained facilities
  • Efficient, timely appointments in some instances
  • Effective communication and privacy during exams
  • Personalized care from specific primary providers

Common complaints

  • Dissatisfaction with centralized call systems and inability to contact clinics directly
  • Long wait times for appointments and appointment cancellations
  • Concerns regarding impersonal or profit-focused patient care systems
  • Reports of poor communication or delayed follow-up via MyChart messaging
  • Isolated reports of negative emergency room experiences, including concerns over responsiveness and follow-up care

"Everything is centralized... Response time when I message via mychart has been 4 to 5 days. Unable to call clinic. Calls are routed to central call center... We are human beings who have - and like - our relationships with our primary care physicians."

LocalityBiz reviewer

"Dr. Tim Schultz is fantastic! He is extremely professional and knowledgeable. HE LISTENS. HE MAKES YOU FEEL SO COMFORTABLE... We are so appreciative to have him as our doctor."

Froedtert West Bend Health Center patient review

"Terrible patient care in the ER... Was never checked again, no Dr came in for two hours. Then gave a Tylenol and sent home. No follow up."

LocalityBiz reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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