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Clinic Type

Rehabilitation

Address

607 Elm Street #617, West Bend, WI 53095

Phone

414-930-1930

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

  • Private Pay
  • Medicaid
  • Medicare
  • Financing
  • Sliding Scale
  • Financial Aid
  • Military Insurance
  • Free
  • Insurance

Private Pay, Medicaid, Medicare, Financing, Sliding Scale, Financial Aid, Military Insurance, Free

Languages Spoken

Awards & Accreditations

  • SAMHSA
  • CARF
  • Joint Commission
  • NAATP

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (Affiliated Clinical Services): 3.5/5 (25 reviews)
  • Rehab.com (Alarus Healthcare—West Bend): 3.8/5 (17 reviews)
  • Rehab.com (Professional Services Group – West Bend Clinic): 3.0/5 (4 reviews)
  • Birdeye (MB Counseling Center of West Bend LLC): 3.7/5 (3 reviews)

Patients praise

  • Supportive, professional, and caring staff members identified at specific facilities
  • Positive impact on personal recovery journeys for some clients

Common complaints

  • Difficulty communicating with staff or receiving callbacks
  • Billing and administrative issues leading to service disruptions
  • Perceived uncaring or unprofessional clinic environments
  • Unreliable scheduling or lack of cooperation with required documentation

"Mike is a wonderful human being and the best counselor…my life greatly improved because of having the support of a caring, good hearted, professional person like him as a counselor."

Alarus Healthcare—West Bend review via Rehab.com

"The counselor ignores my emails, and nobody ever answers the damn phone! Totally screwed me over and nobody’s willing to help!!!"

Professional Services Group – West Bend Clinic review via Rehab.com

"Very cold/uncaring environment. Around 3 months ago I received a call from them that I owe them $120 dollars and they then informed me I was not allowed to see Anyone there until I paid it! This greatly negativity affected my mental health more!"

Affiliated Clinical Services review via LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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