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Clinic Type

Internal Medicine

Address

Suite 4, 520 Maple Avenue, West Chester, PA, 19380

Phone

610-430-8200

Email

Uphsgift@upenn.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Team

  • Michelle M. Eisenhower, MD, Hospital Medicine, Family Medicine — Provider

Insurance & Payment

—

Languages Spoken

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FAQs

What is the practice name?

PentaHealth Internal Medicine of West Chester (an independent office with providers who are not employed by Penn Medicine).

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Yelp (PentaHealth Internal Medicine West Chester - Maple Ave): 5.0/5.0 (5 reviews)
  • PentaHealth Family Practice West Chester (Wrights Ln location): 2.4/5.0 - 2.5/5.0 (~25 reviews)

Patients praise

  • compassionate and thorough care from specific doctors
  • positive, friendly, and professional staff interactions
  • accessibility of appointments and walk-in services

Common complaints

  • patient frustration with recent practice changes
  • scheduling and appointment logistical concerns

"Dr.Thornton is absolutely the best physician (I can honestly say) that I've ever had. Unlike most doctors, she came into the exam room with a huge smile and infectious positive sunny attitude."

— Yelp Reviewer

"She didn’t dismiss my symptoms or chalk them up to anxiety. She even hugged me when I broke down crying from the pain and frustration... Not only did Dr. Ausaf comfort me, she cured me. I am beyond grateful for her care, compassion, and thoroughness."

— LocalityBiz Reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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West Chester, PA·Internal Medicine

PentaHealth Internal Medicine West Chester is a medical practice in West Chester that features board-certified clinicians (CRNPs) and accepts new patients. Notable recent updates include new CRNP hires and staff anniversaries, highlighting ongoing team growth and patient care in the West Chester location. For appointments or more about internal medicine services at the West Chester site, contact the practice directly.

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