Haven Behavioral Hospital - West Chester - - Oceans Healthcare
Mental Health and Psychiatry • West Chester, PA • Since 2004
About
Summary: - Oceans Healthcare is a growing behavioral health provider (founded 2004) offering inpatient and outpatient treatment at 48 facilities under Oceans Behavioral Hospital and Haven Behavioral Hospital across nine states. - Notable strengths: industry-leading quality and safety metrics per CMS and The Joint Commission; early adoption of a companywide electronic health records system. - Recent development: Oceans Healthcare acquired Haven Behavioral Healthcare in January 2025, expanding its footprint into additional states. - Focus areas: progressive behavioral therapies and long-term recovery, with a patient-centered approach and commitment to employees, physicians, and communities. - Quick facts: Annual revenue around $4.15M (recently cited), total funding support of about $254M including 2025 debt financing; operates multiple Haven-brand locations as part of its network. Note: The specific “Haven Behavioral Hospital - West Chester” location isn’t explicitly listed in the provided details. The merger indicates Haven facilities are now part of Oceans Healthcare, but confirm a West Chester site separately if needed.
Clinic Type
Mental Health and Psychiatry
Address
Not specified
Phone
Not specified
communications@oceanshealthcare.com
Opening Hours
Not specified
Telehealth
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Emergency Care
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Services Offered
Technology & Equipment
Team
Insurance & Payment
Not specified beyond listing Medicare, Medicaid, TRICARE®, and most private health insurance plans
Not specified
Financing: Not specified
Savings plan: Not specified
Languages Spoken
Pricing
Current Offers
Not specified — Not specified
FAQs
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Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HospitalCostData and Glassdoor (for Haven/Oceans Healthcare broadly): Value Score of D (48/100) and 2.7/5 stars for the broader company on Glassdoor
Patients praise
- Some patients reported receiving the care they needed and being treated with respect during their stay
- Positive comments about the food and specific staff members who were perceived as warm and proactive
- Meaningful work and dedicated staff members reported in some contexts
Common complaints
- Reports of poor management and organizational disorganization
- Allegations of staff playing favorites among patients
- Concerns regarding understaffing and high staff turnover rates
- Instances of unprofessional conduct by staff members
- Mixed feedback regarding the quality of patient care and treatment processes
"It was okay, the staff and doctors would play favorites. The thing I enjoyed most was the food, they restricted me from going to the cafeteria bc of my outbursts but allowed other people that displayed worst behaviors."
— Indeed (Former patient review)"They are very well staffed, look and treat issues holistically and the staff is warm, proactive and all around fantastic."
— Facebook (Hospital post comment)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Susan LaBenski — May 30, 2026
- CDP Rachel Glauner CTRS — Apr 14, 2026
- Care Coordinator- Children's residential — Jun 1, 2026
- Behavioral Health Technician Part Time Days, Oceans Healthcare — Jan 27, 2026
- Oceans Healthcare Launches Virtual Outpatient Program in Mississippi - — Feb 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health and psychiatry clinics in West Chester
Haven Behavioral Hospital of West Chester is a privately held, 72-bed inpatient mental health facility in West Chester, PA, serving adults 18+ with high-acuity or complex needs. Opened in 2023, it provides inpatient psychiatric hospitalization and outpatient wellness services, including partial hospitalization and intensive outpatient programs. The center aims to offer a secure environment for individuals experiencing active self-harm or harm to others, active psychosis, or severe impairment. Contact: haven-wch-info@havenllc.com; phone numbers: 484-835-2052, 484-835-2050, 484-823-0987. Website: havenwestchester.com. LinkedIn: haven-behavioral-hospital-of-west-chester.
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