Penn Ob/Gyn Chester County West Chester
OB-GYN • West Chester, PA • 1 location locations
Clinic Type
OB-GYN
Address
Chester County Hospital, 701 E. Boot Rd, West Chester, PA 19380
Phone
610-903-6200
Uphsgift@upenn.edu
Opening Hours
Monday 8am - 5pm; Tuesday 8am - 5pm; Wednesday 8am - 5pm; Thursday 8am - 5pm; Friday 8am - 4:30pm; Evening hours until 8pm several times per month
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered?
Obstetrics and gynecology care for women of all ages, maternity care, and related women's health services.
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.6 out of 5 stars (1,288 reviews)
- U.S. News & World Report (Penn Medicine Chester County Hospital): 4 out of 5 stars (28 reviews)
Patients praise
- Providers who are attentive, compassionate, and take time to explain conditions
- Staff and clinicians described as personable and comfortable to talk with
- High overall star rating on some platforms (e.g., 4.6/5 on Birdeye)
Common complaints
- Difficulty scheduling appointments and long wait times
- Challenges reaching staff by phone and unresponsiveness
- Instances of feeling rushed or dismissed by providers
- Dissatisfaction with care regarding urgent or sensitive health issues (e.g., miscarriages)
- Occasional complaints about unprofessional or rude staff and provider behavior
"Susanne Richards, CRNP is great. She truly takes the time to get to know her patients and makes you feel comfortable during your appointment."
— Birdeye review"First and foremost, the wait times are unacceptable. I've consistently had to wait over an hour past my scheduled appointment, which is frustrating."
— LocalityBiz review"My complaints about this practice are making appointments, too many patients, getting someone on the phone ect but unfortunately i doubt penn ..."
— Reddit commentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Arlene Sanchez-Loaeza — Jun 1, 2026
- Delivering expert gynecologic cancer care, closer to home | Penn Medicine — Mar 5, 2026
- Provider Profile | Penn Medicine — Dec 10, 2025
- West Chester To Host Free Health Fair - Philadelphia Newsroom — May 4, 2026
- Feel Good, Live Well: Join Chester County Hospital for ¡SALUD! Family Wellness Day on May 9 — May 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
More ob-gyn clinics in West Chester
Summary: - UC Health offers gynecology services through its Cincinnati-area campuses, including UC Medical Center and UC Health West Chester Hospital, with access to top clinicians and advanced care. - West Chester Hospital is part of UC Health, providing comprehensive women’s health and gynecologic care alongside the broader UC Health network. - For specifics (specialists, programs, or locations), visit UC Health West Chester Hospital or UC Medical Center pages to find gynecology services, appointments, and patient resources.
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