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Clinic Type

Pediatrics

Address

770 Miles Road, Suite 1, West Chester, PA 19380

Phone

610-436-8611

Email

—

Opening Hours

Not specified on page

Website

https://www.chop.edu/locations/primary-care-west-chester

Telehealth

MyCHOP patient portal

Emergency Care

24/7 CHOP Emergency Department

Services Offered

  • Pediatric primary care
  • Family medicine for children
  • Pediatrics

Team

  • Pediatric physicians, board-certified pediatricians — Healthcare providers

Insurance & Payment

—

Languages Spoken

—

FAQs

What services are offered at CHOP Pediatric Primary Care, West Chester?

Pediatric primary care services for children; ongoing care and relationship-based pediatrics.

What are the hours for after-hours care?

If your child needs care when our office is closed, you can visit an Urgent Care location or a 24/7 CHOP Emergency Department. You can also speak with an after hours nurse by calling our office and following the prompts.

Social Media

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Photos

Pediatric Primary Care, West Chester — Pediatrics clinic in West Chester, PA — photo 1Pediatric Primary Care, West Chester — Pediatrics clinic in West Chester, PA — photo 2Pediatric Primary Care, West Chester — Pediatrics clinic in West Chester, PA — photo 3Pediatric Primary Care, West Chester — Pediatrics clinic in West Chester, PA — photo 4Pediatric Primary Care, West Chester — Pediatrics clinic in West Chester, PA — photo 5Pediatric Primary Care, West Chester — Pediatrics clinic in West Chester, PA — photo 6Pediatric Primary Care, West Chester — Pediatrics clinic in West Chester, PA — photo 7Pediatric Primary Care, West Chester — Pediatrics clinic in West Chester, PA — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Medicals-Health.com: 3.6 out of 5 (6 ratings mentioned on Apple Maps)
  • Vitals.com (Dr. Shanti Krishnan): 4.9 out of 5 (15 ratings on Vitals.com)

Patients praise

  • Highly professional, thorough, and attentive care from specific providers
  • Strong diagnostic accuracy and follow-up care from some physicians
  • Some patients report positive, trusting, and family-like relationships with their assigned pediatricians

Common complaints

  • Difficulty scheduling same-day or urgent appointments
  • Long wait times during visits and over the phone
  • Complaints regarding administrative staff and nursing service responsiveness
  • Concerns about bedside manner and perceived lack of attention from certain providers
  • Issues with medical records transfer processes

"Waited 45 minutes today for the doctor to Come to our room after the nurse left... This happens almost every time we come here."

— LocalityBiz (Review)

"She stands out far above the rest in my opinion. She is very detailed and thorough in her exams and one thing I love is that she makes eye contact with you every time you speak."

— Vitals.com (Review of Dr. Shanti Krishnan)

"Impossible to get a same-day appointment and they will not let you schedule for the next day. No walk in hours."

— Medicals-Health.com (Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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