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Clinic Type

Primary Care

Address

Suite B, 1055 Andrew Drive, West Chester, PA 19380

Phone

610-436-4448

Email

Uphsgift@upenn.edu

Opening Hours

Monday 8am - 8pm; Tuesday 8am - 8pm; Wednesday 8am - 5pm; Thursday 8am - 8pm; Friday 8am - 5pm

Services Offered

  • Primary care
  • Family medicine
  • Preventive care
  • General wellness
  • Men's health
  • Women's health
  • Pediatrics (family-focused)

Insurance & Payment

—

Languages Spoken

—

FAQs

What services are offered?

Primary care and family medicine services focused on prevention and general wellness for patients of all ages.

What are the office hours?

- Monday 8am - 8pm - Tuesday 8am - 8pm - Wednesday 8am - 5pm - Thursday 8am - 8pm - Friday 8am - 5pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye / BestProsInTown: 2.8/5 (55 reviews)
  • Penn Medicine Official Site (Provider Profiles): 4.9/5 (1,619 reviews (aggregate provider profiles))

Patients praise

  • Kind, compassionate, and attentive providers
  • Friendly and helpful front desk/support staff
  • Strong reputation for managing complex medical needs and coordinating with specialists
  • Personalized and integrated care approach

Common complaints

  • Difficulty scheduling appointments for acute issues
  • Complaints regarding billing or insurance charges
  • Occasional reports of poor bedside manner or unhelpful staff interactions

"The staff are always helpful and genuinely care about your wellbeing as a whole - not just treating your symptoms or shooing you out the door as quickly as possible."

— Patient Review, Oct 2025

"I’ve been a patient here for five years and my experience has gotten worse and worse... I cannot get in to see her for acute issues."

— Patient Review, undated

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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