Family Medicine at West Covina Medical Offices - Kaiser Permanente
Family Medicine • West Covina, CA
Clinic Type
Family Medicine
Address
1249 S Sunset Ave, West Covina, CA 91790
Phone
1-833-574-2273
directoryupdate@kp.org
Opening Hours
Monday through Thursday, 8:30 a.m. to 7 p.m.; Friday, 8:30 a.m. to 5 p.m.; Saturday and Sunday, Closed
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
How can I contact Kaiser Permanente for provider directory or information?
For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711. You can also call the Medical Board of California at 916-263-2382.
What interpreter services are available?
Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact.
What are the Medicare hard copy provider directory request details?
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, call 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. They will mail a hard copy within three business days.
What should I know about interpreting during visits?
In-person, telephone, video, and alternative modes of communication are available; family/friends or minors should not be used as interpreters.
What is the overall update status of the directory information?
The information in this online directory is updated periodically; availability of physicians, hospitals, providers, and services may change.
Where can I get help with getting care or prescription services?
Get care now; order prescribed drugs online.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Kaiser Permanente West Covina Medical Offices): 3.0 star rating (41 reviews)
- Vitals (Kaiser West Covina Medical Office): No overall rating shown (provider ratings listed) (N/A (no totals shown))
- Loc8NearMe (Kaiser Permanente West Covina Medical Offices): No numeric rating shown in snippet (reviews summarized) (N/A (not shown))
- Birdeye (Kaiser Permanente West Covina Behavioral Health Offices): 3.7 star rating (12 reviews)
Patients praise
- Some reviewers describe attentive, knowledgeable, professional staff and feeling “in good hands.”
- Some reviewers praise long-term provider relationships (e.g., “Dr. Ped… been with him for over two decades”).
- Some reviewers mention efficiency such as easier scheduling/communication and convenient services like lab work/pharmacy.
Common complaints
- Complaints include long wait times and difficulties getting timely responses (e.g., “takes a very, very… long time… nine months”).
- Some negative feedback mentions rude or unhelpful staff and poor communication during appointment-related interactions.
- Some Yelp/MapQuest snippets reference poor customer service experiences (noted separately from doctors/staff).
"“I love this place! Dr. Ped is totally awesome. Been with him for over two decades”"
— Loc8NearMe (Kaiser Permanente West Covina Medical Offices) snippet of most recent reviews"“It takes a very, very, very… long time… nine months and still no reply.”"
— MapQuest (includes Yelp review excerpts)"“3.0…41 reviews” (rating summary shown on MapQuest/Yelp embed)."
— MapQuest (Kaiser Permanente West Covina Medical Offices page showing Yelp rating and review count)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lilia E. Vazquez, PA - Physician Assistant in West Covina, CA — May 14, 2026
- Dr. John Quiamas, DO - Family Medicine Doctor in West Covina, CA — May 14, 2026
- Dr. Teresita Belen Y. Gan, MD - Internal Medicine Physician in West Covina, CA — May 14, 2026
- Dr. Lina Dela Cruz, MD - Internist in West Covina, CA | Healthgrades — Apr 7, 2026
- Dr. Maria Buhay-Maglunog, MD, Rheumatologist | West Covina, CA | WebMD
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in West Covina
West Covina Family Medical Center and Urgent Care is a small medical practice in West Covina, CA, offering urgent care and family medicine services. Key points: - Services: Urgent care, preventive and family medical care for individuals and families. - Locations: 2 offices at 2425 S Azusa Ave, West Covina, CA 91792 (same address listed twice). - Contact: Phone 626-839-9111; email westcovinafamilymedical@gmail.com. - Overview: A full-service medical clinic focusing on urgent care and family medicine for West Covina, La Puente, Baldwin Park and nearby communities. - Organization: Ranked under Medical Practices; aliases include Armen Nercessian D.O and West Covina Family Medical Center. - Web presence: Homepage westcovinafamilymedical.com; small online presence with modest monthly visits and typical clinic features (Pages/Visit ~2.9, bounce ~0.3%). If you’re seeking urgent care or a family doctor in West Covina, this center positions itself as a local single-provider family medicine and urgent care option.
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