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Summary for Mayflower Medical Group Covina CA: Home West Covina - What it is: Mayflower Medical Group is a medical practice network offering family medicine, pediatric care, and urgent care in Southern California. - Location: Headquarters and primary offices in West Covina, CA, with additional Covina locations (main address: 140 N Orange Ave, West Covina, CA 91790; also 1433 N Hollenbeck Ave, Covina, CA 91722). - Focus: Family medicine, pediatric care, urgent care services. - Size & ownership: Private medical practice with a small workforce (about 9 employees) and annual revenue in the US$1–5 million range. - Contact: Main line (626) 331-2209. - Web presence: Website mayflowermedicalgroup.com; active but with modest traffic and a low employer rating based on available reviews. - Notes: The company has a presence in both the United States (primarily California) and the United Kingdom in the workforce data; verify local office hours and services directly, as details on specific clinics in Covina/West Covina are limited in the extracted highlights.

Clinic Type

Internal Medicine

Address

San Gabriel Valley, San Bernardino County, and Orange County (locations include West Covina and other San Gabriel Valley sites)

Phone

(714) 888-5742

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Family Medicine
  • Pediatrics
  • Geriatric Care
  • Cardiology
  • Preventative Care
  • Office Procedures/Surgery
  • Chronic Disease Management
  • Flu Prevention
  • DOT Exams
  • Women's Health
  • Men's Health
  • Adolescent Medicine
  • Adolescent Care
  • Primary Care
  • General Practice
  • Physician Extenders
  • Pediatrics (Pediatric Care)
  • GYN/gynecology
  • Cardiology (listed under services)
  • Chronic Care
  • Family Care
  • Pediatric Care

Team

  • Board-certified physicians, Board-certified in Pediatrics, Gynecology, Family Practice, General Practice, Internal Medicine — Medical staff

Insurance & Payment

Languages Spoken

  • English
  • Multilingual (staff is multilingual)

FAQs

What services are offered?

Internal Medicine, Pediatrics, Family Practice, General Practice, and related medical services at Mayflower Medical Group.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BestProsInTown: 2.3 - 4.2 across various providers (Over 160 combined reviews on BestProsInTown for different locations)

Patients praise

  • Empathetic and caring physicians
  • Professional and kind medical staff (nurses/assistants)
  • Welcoming and calm environment
  • Proactive patient follow-up after appointments/labs
  • Efficient service in some locations

Common complaints

  • Difficulty reaching the office via phone
  • Unresponsive or unprofessional office staff
  • Delays in processing referrals and test results
  • Scheduling errors

"The rest of the staff is rude, schedules incorrectly, never answers the phone and takes a month to put referrals in and give you your test results."

Healthgrades

"The entire staff is always friendly and ready to answer questions or concerns about insurance or health care. Dr. Lina De la Cruz is wonderful. Very patient and knowledgeable."

MapQuest

"They never answer the phone I'm nkt sure how they even get patients because they never answer no matter what time you call its so frustrating."

Loc8NearMe

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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