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Clinic Type

Psychiatry

Address

1511 W Garvey Ave N, West Covina, CA 91790

Phone

626-960-4844

Email

directoryupdate@kp.org

Opening Hours

Monday through Thursday, 7 a.m. to 7 p.m.; Friday, 7 a.m. to 5 p.m.; Saturday and Sunday, Closed

Emergency Care

Emergency is not available

Services Offered

  • Psychiatry
  • Addiction Medicine
  • Behavioral Health Care

Insurance & Payment

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Languages Spoken

  • English
  • Spanish
  • other interpreter services as available

FAQs

What are the hours for the facility?

Monday through Thursday, 7 a.m. to 7 p.m. Friday, 7 a.m. to 5 p.m. Saturday and Sunday, Closed

Are interpreters available?

Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact.

What is the Behavioral Health location and contact for psychiatry?

Psychiatry appointments/information: 626-960-4844

Is Emergency or Urgent Care available at this location?

Emergency is not available; Urgent Care is not available; After Hours Care is not available; Pharmacy is not available.

How can I reach member help or obtain directory information?

Behavioral Health Care Member Help Line is available; call 1-800-464-4000 (toll free).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.7 out of 5 stars (12 reviews)
  • Rehab.com: 3.65 out of 5 stars

Patients praise

  • Some individual therapists are described as kind and non-judgmental
  • Some members of the patient services staff are noted as helpful and trying their best to assist

Common complaints

  • Difficulty scheduling appointments or long wait times for appointments
  • Rudeness or lack of professionalism from telephone and administrative staff
  • Perception of impersonal care from psychiatrists and providers
  • Concerns regarding high caseloads affecting the quality of service

"The psychiatrist doesn't care of your mental health. They just see you as another patient, not an individual."

Birdeye/Localitybiz patient review

"Staff who answered the phone which is a guy, was super RUDE. Even my case manager was on the line when he was speaking rudely."

Birdeye/Localitybiz patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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A Better Way Psychiatry & TMS is a Mental Health Care company offering psychiatry and transcranial magnetic stimulation (TMS) services. Founded in 2021 and based in Tustin, CA, the practice has 8 employees (recent growth noted) and operates 14 offices in the United States, including locations in California within Orange County. They provide medication management and TMS therapy for depression and related mental health needs. Primary contact: (800) 383-8180. If you’re specifically seeking psychiatrists in West Covina, note that their listed California offices include multiple locations in Orange County and surrounding areas; a West Covina listing is not explicitly shown in the provided highlights. For precise West Covina availability, contact the clinic or check their Cypress, Huntington Beach, Stanton, Folsom, Los Alamitos, or nearby CA offices.

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