Urgent Care West Covina
Urgent Care • West Covina, CA
Clinic Type
Urgent Care
Address
2425 Azusa Ave, West Covina, CA 91792
Phone
626-839-9111
westcovinafamilymedical@gmail.com
Opening Hours
Monday to Friday: 9AM to 5PM; Saturday & Sunday: Closed
Emergency Care
Emergency care provider
Services Offered
Team
Insurance & Payment
—
Cash, Credit Card, Insurance
Languages Spoken
FAQs
If you have a life threatening emergency what should you do?
Call 911 immediately.
OPEN HOURS
Monday to Friday: 9AM to 5PM; Saturday & Sunday: Closed
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google): 4.2/5 (112)
- Birdeye (Google/Facebook): 4.8/5 (104)
- Solv Health: 4.2/5 (N/A (Average across Solv))
- SmartClinic Website: 4.88/5 (185)
Patients praise
- Efficient and prompt service, with some patients reporting short or no wait times
- Friendly, professional, and helpful medical staff and providers
- Convenient access to necessary tests like X-rays and blood work with fast results
- Appreciation for 7-day-a-week availability and telehealth options
Common complaints
- Billing and insurance claim disputes (e.g., incorrect data entry leading to denied claims and collection issues)
- Long wait times, particularly during peak hours or for non-urgent matters
- Dissatisfactory patient-staff interactions, including feeling dismissed or encountering unhelpful front-desk personnel
- Concerns regarding triage practices and redirection to emergency rooms for certain conditions
"Great Staff, Doctors that answers your questions. Very helpful with you leaving with a peace of mind."
— Lakeside Community Healthcare - West Covina Urgent Care (Birdeye)"I had a very disappointing experience at this clinic... the clinic mistakenly reported that I still owed a balance and even sent my information to a debt collection agency."
— SmartClinic Urgent Care (LocalityBiz)"Went to another urgent care and approximate wait time was 3hrs… when you are feeling under the weather you want fast friendly service.. I waited about 20 minutes to be seen and the whole staff as friendly"
— SmartClinic Urgent Care (Testimonials)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Victor Cao, MD - Emergency Medicine Physician in West Covina, CA — May 14, 2026
- Dr. John Quiamas, DO - Family Medicine Doctor in West Covina, CA — May 14, 2026
- Dr. Lina Dela Cruz, MD - Internist in West Covina, CA | Healthgrades — Apr 7, 2026
- Dr. Roger L. Wu, OD - Optometrist in West Covina, CA — May 14, 2026
- 553 S California Ave - West Covina, CA | Quest — Jun 16, 2026
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in West Covina
Lakeside Community Healthcare, Inc. is a private network of physicians and urgent care/hospital services in Southern California, based in Los Angeles. They operate with 2 offices in the U.S. (Los Angeles area), including their Glendale/LA locations, and offer urgent care and primary care services. Current open roles include Primary Care Physician (Glendale) and Dermatologist. Contact options include multiple phone numbers; main operations use NextGen/Microsoft-based tech stack. If you’re specifically seeking Lakeside Community Healthcare in West Covina, note that this page lists two California offices (Los Angeles area) but does not explicitly confirm a West Covina location. For West Covina urgent care, you may want to contact them directly at the provided numbers or visit lakesidemed.com for the latest, location-specific details.
Exer Urgent Care is a private urgent care network headquartered in El Segundo, CA, with 20 U.S. clinics (one coverage area includes West Covina/Covina). They operate 7 days a week (8am–8pm) and offer on-site X-ray and labs to treat many emergencies quickly and at a lower cost than typical ER visits. Services include urgent/emergency care, on-site labs, X-ray, and medical weight loss, with both insurance and self-pay options. Exer emphasizes ER-trained staff, convenient Southern California locations, and a modern clinic environment. Notable details: founded in 2012, about 199 employees, roughly $26.7M annual revenue, private ownership, presence in the U.S. (and Australia), and a network reaching 20 offices in California. Specific Covina/West Covina location is not listed among the current addresses provided. For exact Covina/West Covina clinic availability, check the Exer Urgent Care location page or call the nearest listed California office.
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