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Clinic Type

Urgent Care

Address

2425 Azusa Ave, West Covina, CA 91792

Phone

626-839-9111

Email

westcovinafamilymedical@gmail.com

Opening Hours

Monday to Friday: 9AM to 5PM; Saturday & Sunday: Closed

Emergency Care

Emergency care provider

Services Offered

  • Urgent care
  • Emergency care
  • Health screenings
  • Vaccinations
  • Birth control
  • Children’s physicals
  • Sports physicals
  • Drug & Alcohol Addiction treatment
  • STD Screening & Pregnancy Test
  • Mammograms
  • Pre-natal care
  • Family planning
  • Senior citizen health care
  • Geriatric care
  • Free and low-cost care for the uninsured

Team

  • Dr. Nercessian — Resident family doctor

Insurance & Payment

Cash, Credit Card, Insurance

Languages Spoken

  • English
  • Spanish

FAQs

If you have a life threatening emergency what should you do?

Call 911 immediately.

OPEN HOURS

Monday to Friday: 9AM to 5PM; Saturday & Sunday: Closed

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google): 4.2/5 (112)
  • Birdeye (Google/Facebook): 4.8/5 (104)
  • Solv Health: 4.2/5 (N/A (Average across Solv))
  • SmartClinic Website: 4.88/5 (185)

Patients praise

  • Efficient and prompt service, with some patients reporting short or no wait times
  • Friendly, professional, and helpful medical staff and providers
  • Convenient access to necessary tests like X-rays and blood work with fast results
  • Appreciation for 7-day-a-week availability and telehealth options

Common complaints

  • Billing and insurance claim disputes (e.g., incorrect data entry leading to denied claims and collection issues)
  • Long wait times, particularly during peak hours or for non-urgent matters
  • Dissatisfactory patient-staff interactions, including feeling dismissed or encountering unhelpful front-desk personnel
  • Concerns regarding triage practices and redirection to emergency rooms for certain conditions

"Great Staff, Doctors that answers your questions. Very helpful with you leaving with a peace of mind."

Lakeside Community Healthcare - West Covina Urgent Care (Birdeye)

"I had a very disappointing experience at this clinic... the clinic mistakenly reported that I still owed a balance and even sent my information to a debt collection agency."

SmartClinic Urgent Care (LocalityBiz)

"Went to another urgent care and approximate wait time was 3hrs… when you are feeling under the weather you want fast friendly service.. I waited about 20 minutes to be seen and the whole staff as friendly"

SmartClinic Urgent Care (Testimonials)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

More urgent care clinics in West Covina

West Covina, CA·Urgent Care

Lakeside Community Healthcare, Inc. is a private network of physicians and urgent care/hospital services in Southern California, based in Los Angeles. They operate with 2 offices in the U.S. (Los Angeles area), including their Glendale/LA locations, and offer urgent care and primary care services. Current open roles include Primary Care Physician (Glendale) and Dermatologist. Contact options include multiple phone numbers; main operations use NextGen/Microsoft-based tech stack. If you’re specifically seeking Lakeside Community Healthcare in West Covina, note that this page lists two California offices (Los Angeles area) but does not explicitly confirm a West Covina location. For West Covina urgent care, you may want to contact them directly at the provided numbers or visit lakesidemed.com for the latest, location-specific details.

VerifiedOnline booking
West Covina, CA·Urgent Care

Exer Urgent Care is a private urgent care network headquartered in El Segundo, CA, with 20 U.S. clinics (one coverage area includes West Covina/Covina). They operate 7 days a week (8am–8pm) and offer on-site X-ray and labs to treat many emergencies quickly and at a lower cost than typical ER visits. Services include urgent/emergency care, on-site labs, X-ray, and medical weight loss, with both insurance and self-pay options. Exer emphasizes ER-trained staff, convenient Southern California locations, and a modern clinic environment. Notable details: founded in 2012, about 199 employees, roughly $26.7M annual revenue, private ownership, presence in the U.S. (and Australia), and a network reaching 20 offices in California. Specific Covina/West Covina location is not listed among the current addresses provided. For exact Covina/West Covina clinic availability, check the Exer Urgent Care location page or call the nearest listed California office.

VerifiedEmergency careSince 2012

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