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About

Summary: The Iowa Clinic is a privately held multispecialty hospital and health care provider based in West Des Moines, IA, founded in 1994. It operates 4 offices nationwide (all in West Des Moines, IA) and provides primary and specialty care across numerous areas, including pulmonary care. The West Des Moines campus (HQ at 5950 University Ave) houses pulmonary services among other specialties. The clinic employs about 415 people and generates roughly $170 million in annual revenue. For Pulmonary specifically, a recent post indicates active recruitment for a full-time RN in the Pulmonary department, suggesting ongoing pulmonary services at the West Des Moines campus. Contact options include main phone numbers (e.g., +1 515-875-9000) and email (info@iowaclinic.com).

Clinic Type

Pulmonology

Address

5950 University Avenue, 1st Floor, West Des Moines, IA 50266

Phone

515.875.9550

Email

customerservicecbo@iowaclinic.com

Opening Hours

Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed

Services Offered

  • Pulmonary & Critical Care
  • Pulmonology
  • Critical Care
  • Respiratory Therapy

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Dr. Jason Mohr profile): 4.7/5 (26)
  • The Iowa Clinic (Dr. James Mallen): 4.7/5 (174)
  • The Iowa Clinic (Dr. Ryan Mertens): 4.8/5 (132)
  • The Iowa Clinic (Dr. Matthew Trump): 4.7/5 (178)

Patients praise

  • Professional and caring medical staff
  • Excellent communication of treatment plans and medical information
  • Efficient and effective medical care for specialized conditions
  • Friendly and supportive administrative and lab staff

Common complaints

  • Difficulty with administrative tasks like referral processing
  • Frustration with wait times for appointments and during visits
  • Perceived lack of attentiveness from some medical staff
  • Issues with communication between clinic departments

"Doc Mohr is tops in my book! ... I believe they care about my well being and Dr. Mohr is excellent & I'm glad he's my Pulmonologist!"

Birdeye Review

"Dr. Mallen is very knowledgeable and kind. I really liked how efficient he was with answering my questions and how we easily came to an agreement on treating my uncommon lung condition."

The Iowa Clinic Patient Review

"The Pulmonary department has told me now three different times ... that they were sending my referral over ... Twice I have checked, No referral sent. This has been a horrible experience."

LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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