Locations | Hartford HealthCare | CT
Digestive Health • West Hartford, CT • 7 Hartford HealthCare Digestive Health Center locations across CT locations
About
Summary: Hartford HealthCare Medical Group is a nonprofit, multi-specialty medical practice in Connecticut and part of Hartford HealthCare’s comprehensive network. It operates numerous hospitals, centers, and services across the state, including senior services, independence at home, and special needs programs. The group is headquartered in Hartford and employs about 422 people. For location specifics in West Hartford, CT, HHCMG is part of Hartford HealthCare’s broad CT footprint, which includes hospitals, rehabilitation, home care, senior services, and extensive specialty institutes (cancer, heart, neuroscience, orthopedics, urology). For direct West Hartford location details, visit the Hartford HealthCare Medical Group page and the broader Hartford HealthCare locations directory.
Clinic Type
Digestive Health
Address
215 Elm Street Suite 101 Old Saybrook, CT 06475; and other Hartford HealthCare Digestive Health Center locations (Bloomfield, Enfield, Fairfield, Old Saybrook)
Phone
860.406.6865
Elizabeth.Begley@hhchealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Hartford HealthCare Medical Group): 1.7/5 (159 reviews)
- PainClinics.com (Pain Treatment Center): 4.5/5 (833 reviews)
Patients praise
- Some patients report kind and professional interactions with specific staff members
- Efficiency in appointment scheduling for some services
- Supportive environment noted by some patients in specialized care areas like pain management
Common complaints
- Rude, dismissive, or unhelpful front desk and administrative staff
- Difficulties and delays in scheduling appointments or receiving prescription refills
- Billing frustrations related to unexpected facility fees and transparency issues
- Perceived lack of empathy or poor communication from medical providers
- Long wait times and organizational issues within the practice
"Staff is rude and come off as if you’re bothering their day. For people working in healthcare, they truly seem to not care about the patients at all."
— LocalityBiz Review"If you leave a request for a prescription refill, it can be up to four days before the staff addresses it. This just doesn't work if you have a medication that the pharmacy doesn't typically keep in stock..."
— PainClinics.com Testimonial"I have been trying to dispute a Facility Service charge of $399.00 that was so much higher than the actual Physician Service charge... there is no compassion or feeling of empathy being received."
— BBB ComplaintSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Susan M. Stone, MD - Internal Medicine Physician in West Hartford, CT — May 14, 2026
- Hartford HealthCare Urgent Care Extends Hours For When You Need Us Most | Westport, CT Patch — Apr 16, 2026
- Hartford HealthCare opens 2nd urgent care site in Norwalk, its 50th overall — Feb 27, 2026
- HHC continues to roll into the Town of Fairfield - Westfair Communications — Dec 5, 2025
- West Hartford's Health Department Hosting Free Cancer Prevention Fair | West Hartford, CT Patch — Jul 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
More digestive health clinics in West Hartford
Summary: Connecticut GI is a privately held hospital and health care practice specializing in gastroenterology, with a network of 28 care centers across Connecticut (locations include Avon, Bloomfield, Bridgeport, Bristol, Enfield, Fairfield, Farmington, Glastonbury, Greenwich, Hartford, Manchester, Meriden, New Britain, New London, Norwich, Putnam, Sharon, Southington, South Windsor, Stamford, Torrington, Trumbull, Vernon, Wallingford, and Waterford). Headquartered in Rocky Hill, CT, the organization focuses on conditions such as abdominal pain and acid reflux and offers services including anorectal manometry. The company employs about 89 people and reports annual revenue in the $5–$25 million range. Primary contact numbers: 860-257-4131 and 860-246-2571. While the page lists multiple CT locations, there is no explicit mention of a West Hartford office within the provided highlights. For a West Hartford-specific visit, you may contact CT GI’s Rocky Hill HQ or check their site for the closest care center announced to serve the West Hartford area.
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