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About

West Hartford, Connecticut-based Physical Therapy & Sports Medicine Centers (PTSMC) is a private hospital/health care provider founded in 2000. They specialize in sports medicine and physical therapy, with a nationwide footprint (23 U.S. offices) and international presence in Egypt, Lebanon, and Canada. PTSMC is headquartered in West Hartford, employs about 272 people, and reports annual revenue around $6.0 million. The company emphasizes its partnership model and supports multiple clinicians across its clinics. Main contact: +1 860 409 4595. Website: ptsmc.com.

Clinic Type

Physical Therapy

Address

133 S Main St West Hartford, CT 06107

Phone

(860) 940-2001

Email

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Opening Hours

Monday–Thursday: 7 am – 7 pm Friday: 7 am – 3:30 pm

Telehealth

Virtual Care

Services Offered

  • Orthopedics
  • Sports medicine
  • Post-operative rehab
  • Muscle and joint pain treatment
  • Balance and vertigo treatment
  • Physical therapy services
  • Balance & Vestibular Rehabilitation

Team

  • Katie Redman — PT, DPT, PCES
  • Michelle Arrigoni — PT, DPT
  • Nathan Gockel — PT, DPT
  • Stephany Rozsa — PT, MSPT, Cert. MDT
  • Vladimir Smolgovskiy — PT, DPT, OCS, CSCS, CDNP
  • Galen Thomas — PT, DPT

Insurance & Payment

  • Most insurances are accepted

Most insurances are accepted. Learn more about insurance.

Languages Spoken

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FAQs

Appointments

Not specified in the text.

What services does PTSMC West Hartford offer?

Orthopedics, sports medicine, post-operative rehab, treatment for muscle and joint pain, balance and vertigo treatment, and more.

Awards & Accreditations

  • Physical Therapy Services - West Hartford 4.9

Photos

What Patients Say

Overall sentiment across review platforms: very positive

  • Birdeye, BestProsInTown: Generally high ratings across multiple platforms (e.g., 4.9/5 at various locations) (107 reviews (Ivy Rehab), 83 reviews (PTSMC West Hartford))

Patients praise

  • Effective treatment and pain relief
  • Knowledgeable and empathetic staff
  • Personalized treatment plans
  • Efficient scheduling and punctuality
  • Clean and welcoming environment

Common complaints

  • Reports of rude or unhelpful administrative staff in some company-wide locations
  • Billing-related disputes regarding payment policies

"My experience with this PT center has been outstanding. From the employees that work at the front desk to the person/persons who provides the pt. You feel very comfortable in this environment, they listen to your concerns, and they give you a workable plan to help you get better."

— LocalityBiz Review

"Ivy Rehab in West Hartford is great place to go for physical therapy. I've been working with Brendan to relieve back pain I've dealt with for years. The staff are knowledgeable and empathetic. Would recommend!"

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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