West Haven VA Medical Center | VA Connecticut Health Care
Infectious Diseases • West Haven, CT
Clinic Type
Infectious Diseases
Address
950 Campbell Avenue, West Haven, CT 06516-2770
Phone
988
kelsey.discepolo@va.gov
Opening Hours
Mon-Sun 24/7
Telehealth
Available via VA telehealth
Emergency Care
In an emergency, call 911 or go to the nearest VA or non-VA emergency department. We provide immediate treatment for serious, life-threatening health emergencies.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the facility hours?
Facility hours are listed as 24/7 availability for all days.
How do I contact for an appointment?
Contact us to schedule, reschedule, or cancel your appointment.
Do I need a referral to see a clinician?
If a referral is required, you’ll need to contact your primary care provider first.
Where is the facility located?
950 Campbell Avenue, West Haven, CT 06516-2770.
Is there emergency care on site?
Yes, emergency care is available; call 911 or go to the nearest VA or non-VA emergency department in a medical emergency.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Medicare/HCAHPS: 4 out of 5 stars (415 patient surveys (HCAHPS))
Patients praise
- High levels of veteran trust (94.6%)
- Strong performance in nurse and doctor communication metrics
- Above-average internal quality (SAIL) ratings compared to the national VA average
- Generally good patient satisfaction scores (80/100)
Common complaints
- Unanswered phone calls to the medical center
- Deferred maintenance issues, including HVAC problems
- Environmental care concerns, such as lack of preventative maintenance on beds and stretchers
- Management challenges related to leadership turnover and delayed operational decisions
Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Veterans Affairs report highlights issues at West Haven VA center — Jul 12, 2025
- Serving those who served: For many Yale physicians, veteran care has become a mission | Yale News — Apr 8, 2026
- Kempton Named Chief of Surgical Services, VA Connecticut Healthcare System | Yale School of Medicine — Oct 31, 2025
- Blumenthal, Murphy, Delauro & Himes' Bill to Name West Haven VA Medical Center A... — Aug 5, 2025
- 6110--689-26-3-4807-0126: Replace Variable Frequency Drive Units (VA-26-00053945) — Jun 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More infectious diseases clinics in West Haven
Summary: The West Haven Health Department is the public health arm within the City of West Haven, CT. The city’s official site (cityofwesthaven.com) provides government information, emergency services, and resources for residents, visitors, and businesses. Key health leadership includes Sheila C. as Director of Public Health. The department operates under the City of West Haven government (founded 1959, HQ in West Haven) with a workforce and services aligned to local public health needs. For direct inquiries, contact the city’s main line at 203-937-3500 or visit the city’s homepage.
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