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Find the Best Optometrists Near Me in West Haven, CT - Tebra

Optometry • West Haven, CT

About

Optometry

37 Soundview Road Guilford, CT 06437

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Not published — contact the clinic to confirm hours.

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Overall sentiment across review platforms: negative

Tebra (Platform): N/A (Tebra is a software platform for practices, not a clinical provider with aggregate patient ratings for its own service in West Haven) (N/A)

Patients praise

Some patients express satisfaction with individual doctors found through Tebra's directory or specific local practices in West Haven.

Common complaints

Significant complaints from healthcare practices regarding Tebra's software performance, billing issues, and poor customer support responsiveness.
Reports of difficult onboarding, instability, and lack of transparency.
Concerns about data portability and contract termination fees.

"Customer support was consistently unhelpful, and there was never any attempt to ask why I was leaving."

— Capterra Review

"Tebra customer service issues and poor EMR customer support even reached the Better Business Bureau."

— Fuse Insight

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].