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About

DOCS Medical Group offers walk-in urgent care in Connecticut, including a West Haven location. Key details: - Parent brand: DOCS Medical Group (aka DOCS Urgent Care) - Services: urgent care, primary care, sleep therapy, allergy care, chiropractic, and other medical services - Locations: 20 offices in the United States, with presence in Connecticut (West Haven area among sites) - Headquarters: East Haven, CT; main site listed at 317 Foxon Rd, East Haven, CT 06513 - Contact: general inquiries via contact@docsofct.com; phone numbers shown for CT offices - Open model: walk-in urgent care with extended hours and weekend availability in many locations If you’re specifically seeking Walk-in Urgent Care in West Haven, CT, DOCS Medical Group is the CT network that operates urgent care facilities in the region and across Connecticut, offering same-day care without an appointment. For exact hours and the closest West Haven unit, check the West Haven/CT locations page on their site or contact the office directly.

Clinic Type

Urgent Care

Address

636 Campbell Ave, West Haven, CT 06516

Phone

+12036911584

Email

careers@docsofct.com

Opening Hours

Weekdays: 8am-8pm; Weekends: 8am-4pm

Services Offered

  • Urgent care
  • Walk-in clinic
  • Non-life-threatening condition treatment
  • Tick & Lyme testing
  • Annual physicals
  • School physicals
  • Travel vaccinations
  • Flu shots
  • STD testing
  • Allergy testing
  • Laboratory testing
  • EMERGENCY-ROOM alternative care
  • Chronic disease management (DOCS UR Health Plan)
  • Primary care coordination (through patient portal)

Insurance & Payment

  • All major insurance providers

We accept all major insurance providers. Availability of specific plans not listed.

Cash, Credit/Debit cards, Insurance billed

Financing: DOCS UR Health membership program with low monthly fee for ongoing care (unlimited visits across CT locations)

Languages Spoken

  • English

Pricing

  • Competitive urgent care pricing vs ER (implied)
  • DOCS UR Health membership pricing details not disclosed

FAQs

What are your hours?

Weekdays: 8am-8pm, Weekends: 8am-4pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 4.4/5 (1,397)
  • Top Rated Local: 4.2/5 (319)

Patients praise

  • Staff described as professional, personable, and friendly by many patients
  • Convenience of walk-in services and online booking options
  • Thorough medical exams and clear explanations of health concerns
  • Efficient in-and-out experiences reported by some users

Common complaints

  • Long wait times, even with appointments
  • Unfriendly or dismissive staff interactions
  • Issues with prescription handling and follow-up communication
  • Concerns regarding quality of medical care and diagnostic accuracy

"The check in process is long and then the waiting process is longer"

Solv Health patient review

"Overall, the care and staff, were excellent. Very friendly and they answered all my questions with respect and care."

Solv Health patient review

"Very unfriendly staff and waiting so long in a room... my prescription was never sent to CVS."

Top Rated Local patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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