West Haven VA Medical Center | VA Connecticut Health Care
Women's Health • West Haven, CT
Clinic Type
Women's Health
Address
West Haven VA Medical Center
Phone
Main Phone not provided in extracted text
kelsey.discepolo@va.gov
Opening Hours
Mon-Sun 24/7
Telehealth
https://www.telehealth.va.gov/
Emergency Care
In an emergency, call 911 or go to the nearest VA or non-VA emergency department.
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What are the service hours?
Visit our office, by appointment only.
How do I schedule or cancel an appointment?
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to.
Is there an emergency department on site?
Emergency care: In an emergency, call 911 or go to the nearest VA or non-VA emergency department. We provide immediate treatment for serious, life-threatening health emergencies such as severe chest pain, seizures, heavy uncontrollable bleeding or moderate to severe burns.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- CMS HCAHPS: 4 out of 5 stars (overall patient satisfaction) (415 completed surveys)
- VA Strategic Analytics for Improvement and Learning (SAIL): 4.0 out of 5 (VA SAIL composite) (N/A)
- SHEP (Survey of Healthcare Experiences of Patients): 80 out of 100 (patient satisfaction) (N/A)
Patients praise
- High overall quality ratings (4 out of 5 stars)
- Strong nurse communication scores
- Effective doctor communication
- Performance above national VA averages on SAIL quality and patient satisfaction metrics
Common complaints
- Unanswered phone calls from veterans
- Environmental issues including heating, cooling, and maintenance of beds and stretchers
- System-wide call center efficiency and impact on primary care workload
"Amazing people work here. Proximity and interaction with Yale is amazing."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Veterans Affairs report highlights issues at West Haven VA center — Jul 12, 2025
- Serving those who served: For many Yale physicians, veteran care has become a mission | Yale News — Apr 8, 2026
- Kempton Named Chief of Surgical Services, VA Connecticut Healthcare System | Yale School of Medicine — Oct 31, 2025
- Blumenthal, Murphy, Delauro & Himes' Bill to Name West Haven VA Medical Center A... — Aug 5, 2025
- 6110--689-26-3-4807-0126: Replace Variable Frequency Drive Units (VA-26-00053945) — Jun 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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