CareNow- West Jordan (Preferred) - Quest Diagnostics
Laboratory Services • West Jordan, UT
Clinic Type
Laboratory Services
Address
8822 S Redwood Rd Ste 122 West Jordan, UT 84088
Phone
866.697.8378
Lifetimelabs@questdiagnostics.com
Opening Hours
8:00 am-8:00 pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the lab's hours of operation?
- 8:00 am-8:00 pm - 8:00 am-8:00 pm - 8:00 am-8:00 pm - 8:00 am-8:00 pm - 8:00 am-8:00 pm - 8:00 am-7:00 pm - 8:00 am-5:00 pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate of Google reviews): 4.5 out of 5 stars (based on 1,365 reviews) (1,365 reviews)
- ComplaintsBoard (Quest Diagnostics overall): 1.3 out of 5 stars (492 complaints)
Patients praise
- Compassionate and professional staff/nursing teams
- Efficient service and quick turnaround for some patients
- Welcoming environment and effective urgent care clinical treatment
Common complaints
- Automated check-in systems and lack of human interaction during intake
- Long or inefficient wait times, including after online check-in
- Difficulties reaching customer service or unresolved complaints
- Frustrating billing processes and billing errors
- Inconsistent accuracy in lab tests and result processing delays
"The patient check in system is ridiculous. Very impersonal and easily added 15 minutes if not longer to my visit. . . . The staff were rude and seemed very put out when assisting me too."
— LocalityBiz user review"They closed the receptionist window—there is no human contact at all anymore. Everything is pushed to a machine, and it’s simply not working."
— Trustpilot user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MountainStar Healthcare's CareNow® Urgent Care Offers $35 Sports Physicals — Jul 28, 2025
- 1660 W Antelope Dr - Layton, UT | Quest — May 20, 2026
- Probo West Jordan 360 Tour | Probo Medical — Aug 29, 2025
- Dr. Kathleen M. Lawliss, MD - Emergency Medicine Physician in West Jordan, UT — May 14, 2026
- Summit Primary Care & Clinical Services - Weight Loss Services — Dec 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
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