Franciscan Physician Network Obstetrics & Gynecology Lafayette

Patients praise

• providers described as kind, caring, and compassionate
• many reports of doctors and staff taking the time to listen and answer questions thoroughly
• providers noted for having excellent bedside manner and making patients feel comfortable during exams
• frequent mentions of knowledgeable and professional care across different stages of women's health]},ratingsMentioned:[{rating:{citations:,confidence:
• value:
• },reviewCount:{citations:,confidence:
• },site:{citations:,confidence:
• }},{rating:{citations:,confidence:
• ,value:
• }}],sampleQuotes:[{quote:{citations:,confidence:
• },source:{citations:,confidence:
• }},{quote:{citations:,confidence:
• }}]},top_results:} } > }](https://directory.franciscanhealth.org/provider/catherine-t-sam-md) - Dr. Susan Schnerre: "She is truly the best in this area!!!!" - Dr. Erin Ramirez: "Dr. Ramirez is the best! ... She puts you so at easy and listens and acts quickly upon your concerns!" - Rachael Rodimel (WHNP-BC): "She sat and talked to me and listened to me and never once did I feel rushed." - Dr. Kourtney Morris: "She stared at me while I cried." ### Ratings Summary Table | Source | Rating | Review/Rating Count | | :--- | :--- | :--- | | Ratings.MD (Aggregate) | 4.9/5 | 4,154 ratings | | Dr. Catherine Sam | 4.9/5 | 283 ratings | | Dr. Susan Schnerre | 4.9/5 | 126 ratings | | Tiffany Richardson (WHNP-BC) | 4.7/5 | 66 ratings | | Dr. Kourtney Morris | 4.4/5 | 13 ratings | --- *Note: This information is based on patient reviews and ratings available as of July 2026. Individual experiences may vary.* ### Top Results https://directory.franciscanhealth.org/provider/catherine-t-sam-md https://directory.franciscanhealth.org/provider/susan-m-schnerre-md https://directory.franciscanhealth.org/provider/tiffany-richardson-whnp-bc https://directory.franciscanhealth.org/provider/erin-k-ramirez-do https://directory.franciscanhealth.org/provider/rachael-lauren-rodimel-whnp-bc-msn https://www.healthgrades.com/physician/dr-kourtney-morris-gdlwv https://ratings.md/profile/franciscan-health-obgyn --- *This research was performed for the user on July 11, 2026.* { "content": { "negativeThemes": { "citations":, "confidence": "high", "value": [ "occasional reports of feeling unheard or dismissed by certain providers", "some complaints regarding scheduling difficulties", "reports of staff being perceived as unfriendly in isolated instances", "instances where a patient felt a provider was impersonal or 'robotic'" ] }, "overallSentiment": { "citations":, "confidence": "high", "value": "positive" }, "positiveThemes": { "citations":, "confidence": "high", "value": [ "providers described as kind, caring, and compassionate", "many reports of doctors and staff taking the time to listen and answer questions thoroughly", "providers noted for having excellent bedside manner and making patients feel comfortable during exams", "frequent mentions of knowledgeable and professional care across different stages of women's health" ] }, "ratingsMentioned": [ { "rating": { "citations":, "confidence": "high", "value": "4.9 out of 5" }, "reviewCount": { "citations":, "confidence": "high", "value": "4,154 ratings" }, "site": { "citations":, "confidence": "high", "value": "Ratings.MD (Aggregate)" } }, { "rating": { "citations":, "confidence": "high", "value": "4.9 out of 5" }, "reviewCount": { "citations":, "confidence": "high", "value": "283 ratings" }, "site": { "citations":, "confidence": "high", "value": "Franciscan Health Directory (Dr. Catherine Sam)" } }, { "rating": { "citations":, "confidence": "high", "value": "4.9 out of 5" }, "reviewCount": { "citations":, "confidence": "high", "value": "126 ratings" }, "site": { "citations":, "confidence": "high", "value": "Franciscan Health Directory (Dr. Susan Schnerre)" } }, { "rating": { "citations":, "confidence": "high", "value": "4.7 out of 5" }, "reviewCount": { "citations":, "confidence": "high", "value": "66 ratings" }, "site": { "citations":, "confidence": "high", "value": "Franciscan Health Directory (Tiffany Richardson, WHNP-BC)" } }, { "rating": { "citations":, "confidence": "high", "value": "4.4 out of 5" }, "reviewCount": { "citations":, "confidence": "high", "value": "13 ratings" }, "site": { "citations":, "confidence": "high", "value": "Healthgrades (Dr. Kourtney Morris)" } } ], "sampleQuotes": [ { "quote": { "citations":, "confidence": "high", "value": "Dr Sam is knowledgeable and took the time to really listen and answer my questions." }, "source": { "citations":, "confidence": "high", "value": "Franciscan Health Patient Review" } }, { "quote": { "citations":, "confidence": "high", "value": "Dr. Schnerre is an excellent doctor. Professional, knowledgeable, takes time to listen and explains all issues thoroughly and objectively. I trust her." }, "source": { "citations":, "confidence": "high", "value": "Franciscan Health Patient Review" } }, { "quote": { "citations":, "confidence": "high", "value": "Dr. Ramirez truly cares about me as a person, not just as a patient. She takes the time to listen, answer questions, and ensure that I feel comfortable and informed about my care." }, "source": { "citations":, "confidence": "high", "value": "Franciscan Health Patient Review" } }, { "quote": { "citations":, "confidence": "high", "value": "She sat and talked to me and listened to me and never once did I feel rushed. She validated my feelings and made sure I was okay before leaving." }, "source": { "citations":, "confidence": "high", "value": "Franciscan Health Patient Review" } }, { "quote": { "citations":, "confidence": "high", "value": "She also refused to prescribe anything to help me and also failed to offer any alternative solutions. She stared at me while I cried." }, "source": { "citations":, "confidence": "high", "value": "Healthgrades Patient Review (Dr. Kourtney Morris)" } } ] }, "top_results": }
• top_results

Common complaints

• occasional reports of feeling unheard or dismissed by certain providers
• some complaints regarding scheduling difficulties
• reports of staff being perceived as unfriendly in isolated instances
• instances where a patient felt a provider was impersonal or 'robotic'