East Arkansas Family Health Center | Accessible Primary Care
Community Health Center • West Memphis, AR • Since 1974 • seven primary care offices locations
About
East Arkansas Family Health Center (EAFHC) is a nonprofit primary and preventive health care provider headquartered in West Memphis, Arkansas (founded 1974). Key services include medical, dental, pharmaceutical, ophthalmology, laboratory, radiology, and transportation, along with preventive screenings, diabetes/cardiovascular wellness and nutrition classes, HIV/AIDS care, and behavioral health assessments. The organization operates across three offices in Arkansas (including West Memphis HQ) and has been recognized as a HRSA Health Center Quality Leader, with several clinics NCQA patient-centered medical home accredited. EAFHC emphasizes accessible, comprehensive care for the local communities and supports a workforce of 43 employees.
Clinic Type
Community Health Center
Address
900 N. 7TH STREET, WEST MEMPHIS, Arkansas 72301, US
Phone
(870) 735-3842
careers@eafhc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What primary services does East Arkansas Family Health Center offer?
A wide range of primary and preventive healthcare services including medical care, dental services, pharmacy, eye care, lab work, imaging, and transportation, along with health screenings and wellness programs.
Awards & Accreditations
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- DentalInsider: DI Rating: 5 out of 10 (N/A patient feeling shown); 13 ratings (13 ratings)
- BBB: BBB rating not specified in highlights; reasons include failure to respond to 1 complaint (1 complaint referenced by BBB reasons)
Patients praise
- Friendly staff / welcoming experience at West Memphis (South) location
- Sliding scale / affordability mentioned by local community post
- Recommended practitioner ("excellent") mentioned in community comments
Common complaints
- Long waits / delays for appointments and not seeing a doctor for hours
- Administrative/communication issues (difficulty getting test results; no one calls back)
- Perceived lack of care or unprofessional handling of procedures/fees
- BBB-reported issue: failure to respond to a complaint
- Lower customer rating signal on DentalInsider (5/10)
""The first thing is it has moved to 7th street... waited more than 2 hours... told me I would not get to see a doctor... walking out... close to 11am having not seen a doctor.""
— freeclinicdirectory.org review excerpt (West Memphis)""They do not care about their patients have been trying to get test results for a week and have not been able to get them and no one calls when they say they are""
— localitybiz.com review excerpt (Lepanto/AR listing)""Dr. Troxell with East Arkansas Family Heath is excellent. It is a sliding scale fee. We highly recommend.""
— Nextdoor community post/commentSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- West Memphis hospital stands strong amid rural Arkansas challenges | Local & State News | kjnbtv.com — Jul 15, 2025
- Arkansas CHC's Receive Top Awards — Arcare — Sep 14, 2025
- Arkansas centers receive nearly $3 million to fight opioid addiction — Jan 9, 2026
- Obamacare’s neglected legacy: Advancing civil rights - Occasional Digest — Apr 30, 2026
- NEA Baptist opens new clinic in Manila, Arkansas | Health | kjnbtv.com — Jun 1, 2026
Information sourced from the clinic's website as of July 10, 2026.
More community health center clinics in West Memphis
Arisa Health is a nonprofit, integrated behavioral health system based in Springdale, Arkansas, formed by four leading providers. It operates 52 offices nationwide (all in the United States) with locations across Arkansas, including in West Memphis. The organization employs about 191 staff, has roughly $1.2 million in total funding, and provides a network of behavioral health services through its 52 Arkansas offices and affiliated sites. For West Memphis-specific services or location details, contact Arisa Health at 800-356-3035 or visit arisahealth.org.
CHC-AR (Little Rock Community Health) overview relevant to your query: - About: Little Rock Community Health is a mental health care non-profit in Arkansas, part of the Community Health Centers of Arkansas (CHCA) network established in 1985 to expand affordable, quality care and provide a unified voice for CHCs and patients. - Relationship to CHCA: CHCA is the umbrella non-profit; Little Rock Community Health operates within this network. - Location: Headquarters and offices are in Little Rock, AR (addresses listed for three Arkansas offices; none in West Memphis are shown in the provided details). - Size & finances: Approximately 24 employees; annual revenue around $3.48 million. - Contact: chcaoffice@chc-ar.org; phone 501-374-8225. - Website: chc-ar.org Note: The provided highlights do not indicate a West Memphis location for CHC-AR. If you specifically need CHC-AR services in West Memphis, you may want to contact the CHCA office or check the CHC-AR website for affiliated clinics or partners serving West Memphis.
Comparing your options?
See other community health center clinics in West Memphis, or search the full directory by insurance, ratings, and more.