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East Arkansas Family Health Center in West Memphis, AR offers primary care, pediatric care, women's health care, chronic disease management, HIV management, dental care, ophthalmology, behavioral health, pharmacy services, and transportation services. The main clinic at 900 N. 7th Street is a 35,200 square-foot facility with 26 medical exam rooms, dental suites, and comprehensive testing services.

Clinic Type

General Practice

Address

900 N. 7th Street, West Memphis, AR 72301

Phone

(870) 735-3842

Email

careers@eafhc.org

Opening Hours

Office Hours: Monday–Saturday variously 7:00 am–7:00 pm; Saturday 8:00 am–12:00 pm

Services Offered

  • Primary Care
  • Pediatric Care
  • Women’s Health Care
  • Chronic Disease Management
  • HIV Management
  • Dental Care
  • Ophthalmology
  • Behavioral Health
  • Pharmacy Services
  • Transportation Services

Insurance & Payment

—

Languages Spoken

  • English

What Patients Say

Overall sentiment across review platforms: mixed

  • Google Maps (Baptist Memorial Hospital-Crittenden): 3.7 out of 5 stars (based on aggregate Google reviews)
  • Healthgrades: 78% (Patient Experience Rating) (N/A)
  • CMS (West Memphis Healthcare Center/Broadway Health and Rehab): 3 out of 5 stars (Overall) (N/A)
  • CMS (The Springs of Avalon): 2 out of 5 stars (Overall) (N/A (Historical average 3.4/5))

Patients praise

  • Compassionate nursing staff and professional support staff reported in some instances
  • High patient recommendation rates for outpatient services at the local hospital
  • Prompt emergency response times noted by some patients
  • Positive experiences with specific providers for routine care

Common complaints

  • Long wait times in emergency rooms and clinics
  • Inconsistent doctor-patient communication regarding treatment plans and billing
  • Perceived lack of courtesy from some administrative and nursing staff
  • Frustration over billing practices for lab work and medical products

"Worst experience I've ever had.. I sat in a freezing room with no blanket no ..."

— Google Review (Baptist Memorial Hospital-Crittenden)

"I have the flu, everyone the best. They ... Baptist. so sweet and kind ..."

— Google Review (Baptist Memorial Hospital-Crittenden)

"I have been going to coast to coast since 2007 wouldn't go any place else. I have to waited every so often to see my pcp but it is expected..."

— LocalityBiz Review (Coast To Coast Medical)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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