Live
Read more

Clinic Type

Pediatrics (multi-location group)

Address

West Memphis: 108 West Tyler Ave, West Memphis, AR 72301; Marion: 200 Pine St, Marion, AR 72364

Phone

(870) 732-1190

Email

Opening Hours

Mon-Sun 8:00 AM – 5:00 PM (Clinic Hours shown: Marion and West Memphis follow 8:00 AM – 5:00 PM; Saturday 8:00 AM – 12:00 PM for Marion; West Memphis Saturday CLOSED/Sunday CLOSED per location pages)

Services Offered

  • Pediatric care
  • Routine check-ups
  • Specialized pediatric care
  • Clinic services
  • West Memphis & Marion locations

Team

  • Dr. Wendy Bourland, DO; Board Certified in general Pediatrics and Pediatric Hematology/Oncology — Pediatrician

Insurance & Payment

  • Aetna
  • Arkansas Medicaid
  • Arkansas Total Care
  • Blue Cross Blue Shield
  • Caresource
  • Cigna
  • Empower
  • Humana
  • PHCS Plans
  • Professional Benefit Admin
  • Qualchoice
  • Summitt
  • Tricare
  • UMR
  • United Health Care

Many smaller insurance plans accepted

Not specified

Languages Spoken

  • English

FAQs

What are the clinic hours?

Clinic Hours are listed as Monday to Friday 8:00 AM – 5:00 PM; Saturday 8:00 AM – 12:00 PM (call by 10 AM to Schedule Appt.) for West Memphis/Marion locations; West Memphis and Marion have similar weekday hours with Marion's Saturday being 8:00 AM – 12:00 PM and West Memphis Saturday CLOSED.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LocalityBiz: Generally low ratings (mostly 1-star reviews in sampled feedback) (Multiple individual reviews across platforms; 4 employee reviews on Glassdoor)

Patients praise

  • Some parents report positive experiences with specific doctors (e.g., Dr. Shay)
  • Some patients appreciate the friendly and knowledgeable staff during certain visits
  • Convenience of same-day appointments and longevity of care for some families

Common complaints

  • Poor customer service and unprofessional staff behavior
  • Long wait times and scheduling issues
  • Difficulties with pharmacy prescriptions and communication with nurses/doctors
  • Concerns regarding clinic cleanliness and odors

"Absolutely awful! Was in the office today with my child. Immediately when you walked in the door, I noticed it smelled like a marijuana dispensary. Our appt was at 3pm. After sitting there until 350, I finally asked if we had been forgotten about."

LocalityBiz (turnnburn2002)

"Dr. Shay has been absolutely incredible with my children. From the very first visit, they made us feel comfortable, heard, and well cared for. They’re not only knowledgeable and professional but also warm, patient, and truly great with kids."

LocalityBiz (Anonymous Review)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

More pediatrics clinics in West Memphis

West Memphis, AR·Pediatrics

Summary: East Arkansas Family Health Center (EAFHC) is a nonprofit primary and preventive care provider headquartered in West Memphis, AR. Since 1974, it offers comprehensive medical services through multiple locations in Crittenden, Poinsett, Mississippi, and Phillips counties, including pediatric care as part of its primary care offerings. Services span medical, dental, ophthalmology, laboratory, radiology, transportation, and preventive care (health screenings, diabetes/cardiovascular wellness and nutrition classes, HIV/AIDS care, and behavioral health assessments). EAFHC has been recognized as a HRSA Health Center Quality Leader and has NCQA-patient-centered medical home recognitions at several clinics. The organization operates three offices, with the West Memphis location serving as the headquarters. Key points for pediatric care: - Pediatric-focused primary and preventive services are provided as part of EAFHC’s primary care offerings. - Comprehensive care includes medical visits, preventive screenings, and access to related services (dental, ophthalmology, labs, radiology) as needed. - Community-based, nonprofit health center with multiple Arkansas locations and a history dating to 1974. If you need specific details on pediatric services, appointment availability, or to contact a pediatric clinician at the West Memphis location, I can pull that from the site or provide the direct contact info.

VerifiedOnline bookingSince 1974
West Memphis, AR·Pediatrics

VerifiedOnline booking

See all pediatrics clinics in West Memphis

Comparing your options?

See other pediatrics clinics in West Memphis, or search the full directory by insurance, ratings, and more.

More Pediatrics Clinics