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Clinic Type

Addiction Treatment

Address

5301 Broadway West New York, NJ 07093

Phone

8663357377

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Drug & Alcohol Addiction Treatment
  • Outpatient addiction treatment services
  • General outpatient addiction treatment services
  • Individual counseling
  • Group counseling
  • Counseling for families

Insurance & Payment

  • Medicaid
  • Medicare
  • Cash or self-payment

Cash, Self-payment, Medicaid, Medicare

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Recovered.org: 4.17/5 (Recovered Trustscore) (Not explicitly stated)
  • AddictionResource.com: 9.5/10 (Addiction Resource Score) (Not explicitly stated)
  • Birdeye/Google: 2.2/5 (153)

Patients praise

  • Commitment to serving the community and helping those in need
  • Some staff members described as friendly and helpful despite organizational challenges

Common complaints

  • Long wait times for appointments and walk-in services
  • Difficulty reaching staff by phone and unresponsiveness
  • Perceived unprofessional or rude behavior by administrative and reception staff
  • Perceived lack of organization, slow service, and inefficient administrative processes (e.g., handling forms)
  • Staff burnout and high workload mentioned by employees

"Staff is dismissive, will not come back here."

— LocalGuideWorld user review

"I arrived on time for my 9:45 AM appointment, but it's now 11:00 AM and I'm still waiting. This is unacceptable."

— Birdeye/Google user review

"The worst clinic in the United States I think the terrible service they never answer the phones they are too slow."

— FindRecoveryCenter user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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