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About

North Hudson Community Action Corporation (NHCAC) is a nonprofit, largest Federally Qualified Health Center (FQHC) in New Jersey, operating 10 health centers including in West New York. It provides comprehensive services via its health centers and programs such as Head Start/Early Head Start and WIC, along with medical home, enrollment information, social and emergency services, housing counseling, residency/citizenship support, and tax services. NHCAC employs about 128 people and has annual revenue around $22.2M. Primary contact and location in West New York include offices at 5301 Broadway, West New York, NJ 07093, with additional offices in Union City and other New Jersey locations.

Clinic Type

Family Medicine

Address

800 31st Street, Union City, NJ 07087; 5301 Broadway, West New York, NJ 07093; 714 31st Street, Union City, NJ 07087; 324 Palisade Ave, Jersey City, NJ 07306; 535 Midland Ave, Garfield, NJ 07026; 25 East Salem Street, Hackensack, NJ 07601; 197 South Van Brunt Street, Englewood, NJ 07631

Phone

2012100200

Email

lizquierdo@nhcac.org

Opening Hours

| SUN | MON | TUE | WED | THUR | FRI | SAT | | --- | --- | --- | --- | --- | --- | --- | | Closed | 8:30am 5:00pm | 8:30am 5:00pm | 8:30am 5:00pm | 8:30am 7:00pm | 8:30am 5:00pm | 8:30am 5:00pm | - Additional note: Open on Saturdays at some locations (example: open 1 Saturday a month)

Services Offered

  • Primary care
  • Dental
  • Behavioral Health/Addictive Services
  • Pediatrics
  • Women’s Health Services
  • Endocrinology
  • Podiatry
  • Rheumatology
  • Internal Medicine Residency Program
  • Pediatrics residency program
  • Dental Residency Program
  • Family Medicine (clinic)

Technology & Equipment

  • Electronic Health Records (EHR)
  • evidence-based guidelines
  • patient-centered care
  • interdisciplinary care teams

Team

  • North Hudson Community Action Corporation Health Center Team, Interdisciplinary team including physicians, dentists, nurse practitioners, certified nurse midwives, nurses, certified medical assistants, certified dental assistants, mental health facilitators — Clinical care teams coordinating primary care

Insurance & Payment

—

Languages Spoken

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FAQs

What services are offered at the North Hudson Community Action Corporation Health Center?

Comprehensive primary care including Adult Medicine, Behavioral Health/Addictive Services, Dental, Pediatrics, Women’s Health Services and Specialty Care (e.g., Endocrinology, Podiatry); care provided by an interdisciplinary team.

Is there a primary care home model and how is care coordinated?

Yes. Patients choose a primary care provider who works with an interdisciplinary team to provide continuous, coordinated care from birth through senior years.

Are there any requirements related to payment or insurance?

The centers state they aim to provide care regardless of ability to pay; however, specific insurance or payment details are not listed on the page.

What are the hours for the Union City site?

Varies by location; typical hours are 8:30am–5:00pm depending on day, with extended hours to 7:00pm on some weekdays and potential Saturday openings at one Saturday per month (location-specific).

Awards & Accreditations

  • Joint Commission accreditation since 2003

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Vitals: 3.8/5 (Vitals)
  • Rehab.com / Magicpin: 3.6/5 (691 (Aggregate))

Patients praise

  • Convenience of having laboratory and pharmacy on-site
  • Provision of sliding scale fees based on income and ability to pay
  • Availability of a wide range of services (pediatrics, dental, women's health) in one location
  • Interdisciplinary care teams and patient-centered approach as stated in organization mission

Common complaints

  • Extremely long wait times for appointments and walk-ins
  • Difficulty reaching the center by phone or having calls answered promptly
  • Perceived unprofessionalism or rudeness from some staff members
  • Concerns regarding billing processes and unexpected costs
  • Lack of effective communication or coordination between departments

"I waited 1 hour just to be seen after being on time to my appointment. Staff is dismissive, will not come back here."

— Local Guide World Review

"Honestly, whether you have insurance or not, you will equally go through a massive wait time. They do accept walk-ins and most of the time they will try to fit you in. If you want to make an appointment you will need to arrive to the location. You can try calling but they NEVER answer the phone."

— Local Guide World Review

"It takes a lot for me to leave a negative review. However, a wait time over 2 hours with a scheduled appointment from a month ago is absurd!!!! This clinic must do better!!"

— Locality Biz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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