West Orange, 1500 Pleasant Valley Way, NJ - Summit Health
Orthopedics • West Orange, NJ
About
Summary: - Summit Health is a private hospitals and health care provider with 340+ medical practice locations across NY, NJ, CT, PA, and Central Oregon. - Services include urgent care, primary and specialty care, and access to a patient portal for easy communication with clinicians. - Headquarters: New Providence, New Jersey. Part of a broader network that includes CityMD and VillageMD, with a connected care model across multiple states. - If your query is about Summit Health in West Orange, NJ (specifically 1500 Pleasant Valley Way), Summit Health operates through its connected network; for precise location, hours, and services at West Orange or to confirm availability, please visit summithealth.com or contact the West Orange facility directly.
Clinic Type
Orthopedics
Address
West Orange, 1500 Pleasant Valley Way
Phone
973-669-5600
billing@summithealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
pay bills online, insurance billed, cash, credit/debit cards
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye, Healthgrades: 3.9 out of 5 (Birdeye); 3.0 out of 5 (Healthgrades) (10 reviews (Birdeye); 1 review (Healthgrades))
Patients praise
- Some patients report kindness, caring, and knowledge among specific doctors and staff members
- Effective pediatric care and support for families from certain providers
Common complaints
- Billing and insurance communication errors, including surprise out-of-network billing
- Difficulties with appointment scheduling, including long wait times and cancellation issues
- Unprofessional staff communication and poor customer service
- Inaccurate administrative information (e.g., incorrect office addresses)
- Concerns regarding billing integrity and collections reporting
"I waited 4 MONTHS. The fact that no one communicated this for four months is wild. That kind of silence isn’t a small mistake. It cost me time, money, and honestly at this point my mental health."
— LocalityBiz review"If you love long wait times, non existent communication, no return calls, billing so skrewed up this is the place for you!"
— Better Business Bureau customer review"Our two children have been patients at this practice for their whole lives and the staff and doctors have always been kind, caring, and knowledgeable."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More orthopedics clinics in West Orange
NJOI West Orange Office - Address: 622 Eagle Rock Ave, West Orange, NJ 07052 - Part of New Jersey Orthopaedic Institute (NJOI), with locations across New Jersey (6 offices total) - Services unspecified in provided highlights; primary function is orthopedic care at the West Orange location If you need details on physicians, services, hours, or appointment booking for the West Orange office, I can pull that from the site if you’d like.
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