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About

Palm Beach Diabetes & Endocrine Specialists (PBDES) is a private medical practice founded in 1985, based in West Palm Beach, FL, with six offices across Palm Beach County. They provide endocrine and diabetes care, including education, nutrition, and multidisciplinary services (endocrinologists, nurse practitioners, dietitians, and certified diabetes educators). The center is ADA Education Recognition Program–listed and emphasizes personalized, patient-centered care. Key details: - Locations: 6 offices in Boynton Beach, Wellington, Jupiter, and West Palm Beach (HQ at 1515 N Flagler Dr, West Palm Beach) - Services: Endocrinology, diabetes management, thyroid disease, weight management; diabetes education - Team: Small practice (3 employees listed; multiple clinicians across locations), bilingual NP Isel de la Torre (English/Spanish) - Contact: 561-513-5100 - Web: pbdes.com - Featured programs: “Living Well with Diabetes 1-2-3” program to lower A1c and reduce complications; GLP-1 discussions and team recruitment updates If you’re seeking diabetes/endocrine care in West Palm Beach or surrounding Palm Beach County, PBDES offers ADA-recognized diabetes education and a multi-location presence for convenient access.

Clinic Type

Endocrinology

Address

Four Palm Beach County locations: Wellington, Boynton Beach, West Palm Beach, Jupiter

Phone

(561) 513-5100

Email

jcook@PBDES.COM

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Diabetes care
  • Endocrinology
  • Thyroid disorders
  • Weight management
  • Diabetes education program
  • Ultrasound for thyroid
  • Diabetes education classes/workshops/support groups

Technology & Equipment

  • High Resolution Ultrasound
  • Genetic testing for thyroid biopsies

Team

  • Board-certified physicians — Medical team

Insurance & Payment

—

Call for appointment, Online contact form

Languages Spoken

  • English

Commitments

  • ADA Center of Excellence
  • Faculty involvement with University of Miami
  • Pioneering diagnosis and treatment of diabetes and endocrine disorders

Awards & Accreditations

  • ADA Center of Excellence
  • Faculty at University of Miami

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 2.0 stars (7 ratings (Healthgrades))
  • Apple Maps: 1.7 stars (15 ratings (Apple Maps))

Patients praise

  • Appreciation for knowledgeable and professional physicians
  • High quality of clinical care and medical expertise, particularly regarding diabetes management
  • Some staff members noted as friendly and courteous
  • Clear and thorough explanations provided by doctors

Common complaints

  • Poor administrative and front desk communication
  • Difficulty scheduling appointments or long wait times
  • Rude or unprofessional behavior by office staff
  • Frustrations with billing and insurance procedures
  • Inconsistent follow-up on prescriptions or inquiries

"The office staff is a disaster. No one cares about your health. You are nothing more than a number to them. Waited 3 months for an appointment only to be canceled on-site."

— Healthgrades review

"This man [Dr. Maxwell Horowitz] has unbelievable bedside manner and charisma and Interest in actually speaking to you... I’ve never been so happy with an endocrinologist before."

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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