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Jones Eye Center: LASIK and Cataracts | West Plains, MO

Optometry • West Plains, MO • Two Locations: West Plains and Rolla, MO locations

About

Jones Eye Center is a private ophthalmology practice serving Southeast Missouri with LASIK, cataract surgery, and comprehensive eye care across four offices (primarily West Plains and Rolla, MO). Key services include advanced surgical solutions for vision correction and eye diseases, backed by a dedicated team and private ownership. The West Plains HQ is at 1405 Doctors Dr, with additional Rolla location at 1212 E State Route 72. The practice emphasizes LASIK and cataract care as core offerings. Notable details: annual revenue about $24.6M, ~15 employees, monthly site traffic ~2,800 with strong US focus. Contact: appointments@joneseyecenter.com; phone 800-492-5018 or 417-256-4111.

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Clinic Type

Optometry

Address

1405 Doctors Dr, West Plains, MO 65775

Phone

417-256-4111

Email

appointments@joneseyecenter.com

Opening Hours

Mon - Thurs: 8:00 am – 5:00 pm; Fri: 8:00 am – 3:00 pm; Sat - Sun: Closed

Website

https://www.joneseyecenter.com/

Services Offered

LASIK
Cataract Surgery
Macular Degeneration
Diabetic Retinopathy
Vision Services
Dry Eyes
Eyelid Care

Team

Jones Eye Center, Dr. Richard Edward Jones, M.D. — Owner

Insurance & Payment

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Languages Spoken

English

FAQs

See us to discuss your specific issueas and needs.

Not specified in content.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD: 5.0 out of 5 (5 ratings)
US News & World Report: Not explicitly quantified, but categorized as "published" (7 reviews)
Facebook: 88% recommendation rate (7 reviews)

Patients praise

Courteous staff (cited in some reviews)
Helpful nursing staff
Generally high ratings on specific provider-focused platforms

Common complaints

Long wait times
Difficulties scheduling appointments
Rushed appointments
Concerns regarding communication and staff demeanor

"I can't say I'd never have another surgery here, because the nurses have been great"

— Yelp

"I didn't feel respected · Difficult to schedule appointment · Didn't explain conditions well · Staff wasn't friendly · Appointment was rushed · Long wait times."

— Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].