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About

Orthopedic and Spine Clinic at Ozarks Healthcare in West Plains, MO is part of a nonprofit, multi-service health system. Ozarks Healthcare operates a 114-bed acute care hospital plus primary and specialty clinics, rehabilitation, behavioral health, and home care across four offices in southwest Missouri. The organization serves an eight-county region with more than 1,300 employees and a focus on comprehensive orthopedic and spine services within a larger hospital network based in West Plains (founded 1959). Contact: 417-256-9111.

Clinic Type

Sports Medicine

Address

1100 Kentucky Ave. West Plains, MO 65775

Phone

4172569111

Email

Brittany.Simers@Ozarksmedicalcenter.com

Opening Hours

On-call physician 24 hours a day, 7 days a week; after-hour orthopedic injuries may be evaluated in the Emergency Department

Emergency Care

Emergency Department evaluation for after-hours orthopedic injuries

Services Offered

  • Orthopedics
  • Spine
  • Sports Medicine
  • On-call physician
  • Emergency department after-hours evaluation

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (for Orthopedics and Spine): 4.7/5 stars (678 reviews)
  • U.S. News & World Report: Ranges from 2.5 to 4.1 out of 5 across various individual providers (Variable by provider)
  • PissedConsumer (Hospital-wide): 1.0/5 (1 review)

Patients praise

  • Some patients report friendly and helpful staff interactions
  • Positive feedback regarding surgical outcomes and orthopedic care quality by specific providers

Common complaints

  • Long wait times and lack of respect for patient time
  • Concerns regarding staff empathy and communication during critical care moments
  • Patient experience ratings for the broader hospital system are lower than the national average

"Dr Piatt & his staff are very friendly & helpful. Dr Piatt is a very good orthopedic Dr as he took care of my shoulder which was a complicated surgery."

Ozarks Healthcare Official Clinic Profile

"They have no respect for patients' time. I was told that the doctor would be in shortly. I wouldn't call that long of a wait short at all. Would not recommend."

Healthgrades user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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